Technical Support Specialist

4 days ago


Hong Kong, Central and Western District, Hong Kong SAR China Swing Consulting Ltd. Full time

Sw8643 | Technical Support Specialist

Responsibilities:

  • Deliver technical assistance and troubleshooting services to end users on hardware, software, and other related computer systems.
  • Provide technical support for internal users on desktop software, Microsoft Windows, O365, Office, and Outlook.
  • Collaborate in the development and implementation of IT guidelines and procedures.
  • Install, configure, and maintain desktop operating systems, applications, and peripheral devices.
  • Respond promptly to ad-hoc issues and service requests.

Requirements:

  • Higher Diploma in Computer Science or related field.
  • Experience in end-user support with at least one year of experience.
  • Good attitude, customer service skills, and well-developed communication and documentation skills.

Salary: 18-21K, Shift Allowance, 10-15 Days Annual Leave, 5-day Work Week



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