Director, Talent and Culture, APAC, Performance Management, Global

2 months ago

Hong Kong, Central and Western District, Hong Kong SAR China Rosewood Hotel Group, Hong Kong Full time

**Job Summary**

The Talent and Culture team at Rosewood Hotel Group, Hong Kong is seeking a highly skilled and experienced professional to join our team as a Director, Talent and Culture, APAC, Performance Management, Global. This role will be responsible for aligning business objectives with associates and leadership in the business, formulating partnerships across the Talent and Culture functions to deliver value-added service to leaders and associates, and developing and executing efficient performance management practices and strategies that maximize associate performance, support their development, and support organizational objectives.

**Key Responsibilities**

  • **Business Partner**: Partner with Talent & Culture functions and ensure seamless execution of all Talent & Culture programs to drive operational success and performance. Develop and implement localized Talent & Culture strategies and initiatives to achieve organizational objectives, vision, mission, and goals. Manage staffing, performance management, workforce, and succession planning processes for corporate divisions. Ensure compliance training is executed and monitored, talent compass (succession planning) is reviewed regularly, and talent development of associates is carried out through participation of relevant training and development programs.
  • **Performance Management**: Deliver an effective Performance Management process across Rosewood Hotel Group, globally, for both properties and corporate offices. Develop and enhance the performance management processes and tools (e.g., objective setting, performance evaluation and calibration, process, and results documentation, etc.). Link individual and team performance results to rewards, promotions, and development opportunities. Create performance frameworks (e.g., balanced scorecards, key performance indicators, etc.) to align individual and team goals with organization objectives and business results. Develop and monitor performance management metrics (e.g., alignment between rating and compensation decisions, compliance with goal setting and review processes, etc.).
  • **Other Standard Responsibilities**: Assist the Senior Director, Talent and Culture, APAC in providing talent & culture support to properties in the region. Comply with company policies. Perform other related duties as assigned.

**Critical Skills & Qualification**

**Required Skills**

  • Strategic thinking, with strong analytical, problem-solving, and organizational skills. Proven project, change, and time management skills with ability to meet deadlines. Excellent written & verbal communication & presentation skills. Results-driven, strong influencing, and relationship management skills with all levels of the business. A resilient personality, tenacious approach, self-starter, and requires minimal supervision. High personal integrity; is bold and prepared to challenge behavior inconsistent with organizational values. International mindset and experience working with diverse teams and high cultural sensitivity. Proficient with Microsoft Office Suite (Word, Excel, PowerPoint). Proven project and change management leadership skills. Fluency in English and Cantonese, Mandarin would be an advantage.
  • Bachelor's degree in human resources or related discipline and 7-10+ years human resources experience including previous business partner and performance management experience or equivalent combination of education and/or experience. A broad experience and know-how of Human Resources disciplines including compensation practices, organizational diagnosis, employee relations, diversity, performance management, and local labor laws. Education and/or experience within the hospitality / luxury service industry would be an asset.

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