Client Success Manager, Apps

4 days ago


Hong Kong, Central and Western District, Hong Kong SAR China Meta Full time

About This Opportunity:

We are seeking a skilled Client Solutions Manager to join our Greater China team. As a strategic business consultant, you will put our customers at the core and drive revenue growth by negotiating and optimizing opportunities that deliver on our client's business objectives.

In this role, you will be responsible for building executional and functional partnerships, using data and analytics to devise comprehensive solutions for our clients, and serving as a trusted adviser in marketing and advertising strategies.

Main Responsibilities:
  1. Work with Client Partner to analyze client situations and devise integrated marketing and advertising strategies.
  2. Use data, insights, and market intelligence to identify opportunities and guide strategy and implementation of Facebook solutions.
  3. Develop and implement plans to drive product innovation and adoption with cross-functional partners.
  4. Lead media planning and campaign implementation to deliver against client business objectives.
  5. Collaborate with Client Partner to exceed sales and yield goals for the book of business assigned to you.
  6. Manage complex external and internal work streams, and optimize clients' advertising operation mode to meet business objectives.
  7. Oversee internal account operations, including troubleshooting and fixing issues, monitoring and alerting ads policy violations, and setting up account and financial details.
  8. Build and manage relationships with both C-suite and front-line stakeholders in clients and agencies.


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