Customer Service Resolution Specialist
4 days ago
HSBC is a leading global banking and financial services organization, serving 41 million customers in over 60 countries worldwide. Our mission is to provide exceptional customer service and support while delivering innovative financial solutions.
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Claims Resolution Specialist
5 days ago
Hong Kong Island, Hong Kong SAR China Gravitas Recruitment Group (Global) Ltd Full timeGravitas Recruitment Group (Global) Ltd is seeking a Claims Resolution Specialist to join its team in Hong Kong.This role offers an exciting opportunity to develop your career within a forward-thinking organization that values innovation and personal growth.The ideal candidate will have prior experience in loss adjusting or claims handling within the general...
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Customer Service Representative
2 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Air Charter Service Part timeOur company, Air Charter Service, is a leading charter provider that delivers exceptional experiences to our clients.We are seeking an enthusiastic individual to join our team as a Telemarketing Specialist. As a key member of our sales team, you will be responsible for promoting our services to potential customers through warm calls and other marketing...
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Dispute Resolution Manager
6 days ago
Hong Kong Island, Hong Kong SAR China PCCW Solutions Full timeAbout the PositionPCCW Solutions is seeking a highly skilled Dispute Resolution Manager to join our team and contribute to delivering exceptional customer experiences through effective complaint resolution.Your key responsibilities will include:Leadership of a team responsible for investigating and resolving customer complaints related to eMPF.Development...
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Complaint Resolution Expert
6 days ago
Hong Kong Island, Hong Kong SAR China PCCW Solutions Full timeAbout the RoleWe are seeking a highly skilled Complaint Resolution Expert to lead our dedicated team in effectively handling and resolving customer complaints related to eMPF from various channels.Your key responsibilities will include:Oversight of thorough investigations into customer complaints received via calls, emails, and other communication channels...
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Customer Service Specialist
1 day ago
Hong Kong, Central and Western District, Hong Kong SAR China 180C Limited Full time180C Limited aims to build a better tomorrow with technology by blending innovative ideas, smart technology, and valuable experience to create sustainable solutions. Our ability to identify, manage and deliver solutions tailored to each client's needs allows the company to attract and retain new clients. We operate with a strong passion for creating...
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Lead Dispute Resolution Specialist
5 days ago
Hong Kong, Central and Western District, Hong Kong SAR China HARBRIDGE PARTNERS Full timeJob SummaryWe are seeking an experienced Lead Dispute Resolution Specialist to join our team at Harbridge Partners. In this role, you will work closely with management and external counsel to draft, negotiate, and execute all necessary legal documentation.Your responsibilities will include partnering with business and compliance teams regarding contentious...
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Tier 2 Incident Resolution Specialist
5 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Infosys Full time**Company Overview**Infosys is a global leader in next-generation digital services and consulting. We empower clients in over 56 countries to navigate their digital transformation journey.Job Summary**The Tier 2 Incident Resolution Specialist will be responsible for troubleshooting and resolving complex software issues for our internal and external...
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Service Operations Specialist
6 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Medikonia Full timeJob DescriptionWe are seeking a highly skilled and motivated Service Operations Specialist to join Medikonia. The successful candidate will play a crucial role in providing technical support, maintenance, and installation of our IVD equipment for clients in various industries across the region.Key Responsibilities:Provides installation, basic operation...
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Customer Service Specialist
2 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Reading Full time**Job Overview:**We are looking for a skilled Customer Service Specialist to join our team at Reading.**Key Responsibilities:Provide top-notch customer service to clients in the Hong Kong market, ensuring their needs are met and exceeded.Efficiently resolve customer complaints and issues, guaranteeing customer satisfaction.Foster strong communication skills...
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Customer Service Leadership Expert
7 days ago
Hong Kong Island, Hong Kong SAR China International Executive Service Corps Full timeAt International Executive Service Corps, we are seeking a seasoned professional to lead our customer service team. As a Senior Customer Services Manager, you will be responsible for driving team performance and ensuring the delivery of exceptional customer experiences.Main Responsibilities:Develop and implement effective training programs to enhance team...
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Customer Service Operations Specialist
5 days ago
Hong Kong Island, Hong Kong SAR China PCCW Full timeWe are seeking a highly motivated and detail-oriented Customer Service Operations Specialist to join our team at PCCW. As a key member of our operations team, you will play a critical role in ensuring the smooth delivery of our services to customers.In this role, you will be responsible for overseeing daily MPF operations, including member onboarding,...
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Dispute Resolution Officer
4 days ago
Hong Kong Island, Hong Kong SAR China HSBC Full timeBenefits of Working with HSBCAs a Client Relations Professional, you will have the opportunity to work with a dynamic and diverse team, developing your skills and expertise in customer relations and dispute resolution. You will also enjoy a range of benefits, including competitive salary, comprehensive training, and opportunities for career advancement.
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Customer Service Specialist
6 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Cathay Pacific Airways Limited Full timeCompany OverviewCathay Pacific Airways Limited is a trusted partner in delivering exceptional customer experiences. Our Global Business Services Department establishes end-to-end processes and services to simplify, innovate, and automate our operations.Job DescriptionWe are seeking an experienced Customer Service Specialist to provide high-quality customer...
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Hong Kong Island, Hong Kong SAR China International Executive Service Corps Full timeWe are seeking a highly motivated and experienced professional to join our customer support team as a Senior Customer Services Manager. At International Executive Service Corps, we value teamwork, innovation, and customer-centricity.Responsibilities:To design, deliver, and evaluate training programs to enhance team performance.To collaborate with...
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Customer Service Representative
4 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Tesla, Inc. Full timeCompany OverviewTesla, Inc. is committed to making electric vehicles accessible to everyone. We strive to deliver exceptional customer experiences through our products and services.Key ResponsibilitiesResolve customer complaints and issues efficiently and effectively.Educate customers on vehicle usage and provide technical support.Maintain accurate records...
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Customer Service Representative
1 day ago
Hong Kong, Central and Western District, Hong Kong SAR China 180C Limited Full timeRole DescriptionThis is a full-time on-site role for a Customer Service Specialist, located in Hong Kong SAR. The Customer Service Specialist will handle day-to-day customer support tasks, ensuring customer satisfaction and delivering an excellent customer experience.The ideal candidate should possess strong communication and interpersonal skills to manage...
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Customer service officer
3 weeks ago
Hong Kong, Hong Kong SAR China Asia Pacific Soft Ltd. Full timeAsia Pacific Soft Limited ("APSoft") is a leading IT software and services company in the industry, delivering strategic advice and solutions, including the design, development, deployment, and operations of end-to-end IT solutions to meet customers’ business needs. Role Description As a Customer Service Officer at APSoft, you will play a vital role in...
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Customer service officer
2 weeks ago
Hong Kong, Central and Western District, Hong Kong SAR China Asia Pacific Soft Ltd. Full timeAsia Pacific Soft Limited ("APSoft") is a leading IT software and services company in the industry, delivering strategic advice and solutions, including the design, development, deployment, and operations of end-to-end IT solutions to meet customers' business needs. Role Description As a Customer Service Officer at APSoft, you will play a vital role in...
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Technology Services Representative
10 hours ago
Hong Kong Island, Hong Kong SAR China Inspire Full timeJob Description:The IT Support Specialist will provide technical assistance to employees and external customers, ensuring prompt resolution of IT-related issues.Key Responsibilities include:Troubleshoot hardware and software problemsConfigure and maintain computer systems and peripheralsMaintain accurate records of issues and resolutionsThe ideal candidate...
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Pension Product Specialist
6 days ago
Hong Kong Island, Hong Kong SAR China PCCW Solutions Full timeJob DescriptionWe are seeking a highly skilled Pension Product Specialist to join our team and contribute to delivering exceptional customer experiences through effective complaint resolution.Your key responsibilities will include:Oversight of thorough investigations into customer complaints related to eMPF.Development and implementation of processes to...