Retail Sales Professional

4 days ago

Hong Kong, Central and Western District, Hong Kong SAR China Abercrombie & Fitch Co. Full time
Abercrombie & Fitch Co. operates approximately 750 stores under our brands across North America, Europe, Asia, and the Middle East, as well as our e-commerce sites. We are dedicated to providing simple, competitive, and comprehensive benefits that align with our Company's culture and values. Our starting rate for this position is HK$70.00 per hour, and we offer leadership training and development opportunities. If you're looking for a career that allows you to express your individuality and style, then join us as a Brand Representative. In this role, you will create an excellent customer service experience by greeting all customers in store with a friendly and positive tone and body language. You will also comfortably share our seasonal products, make recommendations, and explain the value behind items by sharing with customers the quality details, fit, and fabric that differentiate our product. As a Brand Representative, you will be responsible for upholding our culture and values, brand purpose, and showing respect during every interaction with associates and customers. Additionally, you will be able to initiate conversations and connect with the customer by communicating in a genuine and articulate way; that ensures the customer is always the first priority. About UsOur company overview states: Abercrombie & Fitch Co. (NYSE: ANF) is a leading, global specialty retailer of apparel and accessories for men, women and kids through five renowned brands. We are committed to making every day feel as exceptional as the start of a long weekend. Our iconic brand was born in 1892 and aims to provide products of enduring quality and exceptional comfort that allow consumers around the world to express their own individuality and style. With over 750 stores across North America, Europe, Asia, and the Middle East, we aim to deliver memorable shopping experiences. To support our employees' overall well-being, we provide access to various mental health resources, including Associates Assistant Program, headspace, CARORRT, and associate resource groups. By joining our team, you'll become part of a dynamic community that values diversity, inclusivity, and authenticity. Your unique perspective and skills will help us push boundaries and strive for excellence. Join us in shaping the future of retail Job DescriptionAs a Brand Representative, you will be working closely with customers to provide them with exceptional service and ensure that they leave our stores satisfied. Some key responsibilities include: Greeting all customers with a friendly and positive tone and body language Making recommendations and explaining the value behind items by sharing with customers the quality details, fit, and fabric that differentiate our product Providing customers with accurate information about our products, including sizing, materials, and care instructions Being knowledgeable about our brand and products to effectively communicate their benefits to customers and other stakeholders Maintaining a clean and organized workspace, adhering to all safety protocols, and following proper cash handling procedures. BenefitsAt Abercrombie & Fitch Co., we understand the importance of taking care of our employees' physical and mental well-being. That's why we provide access to various mental health resources, including Associates Assistant Program, headspace, CARORRT, and associate resource groups. These resources are designed to help employees manage stress, build resilience, and maintain a healthy work-life balance. Additionally, we offer competitive compensation packages, flexible scheduling options, and opportunities for professional growth and development. Whether you're just starting out or looking to advance your career, we have the tools and support you need to succeed. QualificationsWe are seeking individuals who possess a strong passion for delivering exceptional customer service and creating memorable shopping experiences. As a Brand Representative, you will be expected to uphold our company values, which include being approachable, warm, and respectful in every interaction with associates and customers. Additionally, you will be required to have excellent communication skills, both verbal and written, and be able to work effectively in a fast-paced environment. If you're a team player who is eager to learn and grow with our company, we want to hear from you

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