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Sales Operations Specialist

1 month ago

Hong Kong, Central and Western District, Hong Kong SAR China China Mobile Hong Kong Co. Ltd. Full time

Job Title: Sales Support Officer

About the Role:

We are seeking a highly motivated and organized Sales Support Officer to join our team at China Mobile Hong Kong Co. Ltd. The successful candidate will be responsible for providing daily operation support to our frontline sales staff, liaising with external parties to introduce new products and services, and streamlining workflow for sales service.

Key Responsibilities:

  • Provide daily operation support to frontline sales staff, including handling customer inquiries and resolving issues.
  • Liaise with external parties to introduce new products and services, ensuring a smooth transition and minimal disruption to our operations.
  • Collaborate with internal teams to prepare for launching new offers and promotions, ensuring alignment with business objectives.
  • Streamline workflow for sales service, identifying areas for improvement and implementing process enhancements.
  • Prepare analytical reviews of sales performance for senior management, providing insights and recommendations for improvement.

Requirements:

  • Bachelor's degree or above in Marketing, Business, or related disciplines.
  • At least 1 year of relevant experience in project management.
  • Excellent communication skills, with a good command of written and spoken English and Chinese/Putonghua.
  • Proficiency in MS Word, Excel, and PowerPoint, with knowledge of Cognos and BI tools a plus.

What We Offer:

  • Discretionary performance bonus.
  • Life insurance.
  • Medical insurance.
  • Meal allowance.
  • Education subsidies.
  • Birthday gift.
  • Marriage leave.
  • Birthday leave.
  • Staff discount.