Frontline Customer Service Professional

Job DescriptionWe are looking for a skilled Frontline Services Team Lead to join our team at the West Kowloon Cultural District Authority.This role involves managing day-to-day operations, supervising staff, and implementing standard operating procedures to ensure a high-quality visitor experience.Key Responsibilities:Supervise Visitor Services staff in...

About the RoleThis is an exciting opportunity to join Bank of China (Hong Kong) Limited as a Customer Service Specialist. As a key member of our team, you will play a vital role in delivering exceptional customer experiences and contributing to the bank's success.Job ResponsibilitiesGreet and assist customers in a professional manner, ensuring their needs...

Company OverviewAt Frontline Data Solutions, we empower leading companies in complex industries with innovative software solutions. Our tools drive efficiency and compliance, helping organizations thrive.We're a dynamic enterprise software company with 25 years of success, blending the energy of a startup with stability and professionalism. Our mission is to...

About Dah Sing Group The Dah Sing Financial Group is a leading financial services organization in Hong Kong, offering a comprehensive range of banking, insurance, and wealth management services through its extensive network of over 70 branches. The group's currency is built on values such as caring, teamwork, and progressiveness, recognizing that each...

As a Distribution Leadership Professional at OCBC, you will be responsible for driving sales growth and improving productivity through the development and implementation of structured performance management frameworks.You will analyze customer wealth portfolios and work with frontlines to provide tailored solutions and services that meet their...

Job description A Career with Hang Seng Bank Hang Seng is committed to service excellence. Our people are our most important asset and play a vital role in our efforts to continually enhance our performance for customers and provide best-in-class products and services. We seek to attract high-caliber talent by offering a dynamic working environment, good...

About Dah Sing Financial GroupThe Dah Sing Financial Group is a leading financial services provider in Hong Kong and beyond. Our team focuses on delivering exceptional customer experiences, driving business growth through proactive sales efforts, and fostering a culture of teamwork and progressiveness.Job Purpose:To provide top-notch service to walk-in...

Job Title: Experienced TellerResponsibilities:Promote banking products and services that meet customers' needs.Deliver exceptional counter service with efficiency and professionalism.Handle frontline customer service and counter operations in the branch.Process and handle customers' transactions accurately.Provide quality services to every customer...

Key ResponsibilitiesRepresent Cathay Pacific as a brand ambassador, providing personalized support to passengers at check-in counters, departure and arrival areas.Work collaboratively with colleagues to ensure efficient airport operations, including flight documentation preparation and safe handling of sensitive information.Provide excellent communication...

About UsBank Of China (Hong Kong) Limited is a leading financial institution committed to delivering exceptional banking services to our customers.Job DescriptionWe are seeking a highly skilled Customer Service Manager to join our team. As a key member of our relationship banking team, you will be responsible for handling customer inquiries and requests...

At Fubon Bank (Hong Kong) Limited, we are seeking a highly skilled Customer Service professional to join our team. In this role, you will be responsible for performing outbound calls to follow up with applicants on mobile applications submitted.Handle general hotline inquiries and greet customers in a professional manner.Follow up on customer inquiries from...

About the RoleWe are seeking a Customer Service Ambassador to join our Wealth Select Centre & Customer Service Centre in Hong Kong. As a key member of our team, you will be responsible for delivering exceptional customer experiences and providing prompt and accurate services to our clients.Key Responsibilities:Serve customers and agents by addressing their...

Job OverviewWe are looking for a talented Service Delivery Expert to join our team at the Mass Transit Railway. As a Light Rail Customer Service Centre Officer, you will be responsible for delivering exceptional customer service and ensuring the smooth operation of our Light Rail Customer Service Centres.In this role, you will work closely with our...

We are seeking a highly skilled Counter Service Officer to join our team at Chong Hing Bank Limited.About the Role:This is a customer-facing role that requires excellent communication and interpersonal skills.The successful candidate will promote and advise customers on banking products and services.They will also be responsible for delivering efficient and...

About Aspire LifestylesWe are a premium concierge and affluent service provider, assisting companies to drive loyalty and create value in their customer portfolios.Our Delivery ModelWe provide innovative solutions and recommendations to different types of requests, consulting and advising customers to assess travel needs and provide accurate and timely...

The BOC Group Life Assurance Company Limited seeks a Customer Services Manager to oversee the daily operation of its hotline team. This role is responsible for providing quality and timely services to internal and external customers through various distribution channels.Key responsibilities include supervising the hotline team, assisting in company...

Join to apply for the Customer Service Executive role at Chubb Be among the first 25 applicants. Responsibilities Answer inbound calls for general customer service enquiries, offer phone insurance enrolment services and policy retention activities. Manage email correspondence and address customer enquiries. Maintain a professional image when providing...

Responsibilities Handle inbound/email enquiries and provide extra-ordinary service to our customers in a professional and timely manner Address members' enquiries effectively and maintain satisfactory quality of customer service Make appropriate recommendations to meet customers' expectation Maintain relationship with our members through courtesy calls to...

The incumbent will be responsible for supervising the daily operation of hotline team to provide quality and timely services to customers, either internal and external from different distribution channel. The incumbent is also expected to assist in various initiatives in alignment with Company's strategic development for excellent customer experience and...

Job RequirementsTo excel in this role, you should have:Excellent customer service and communication skillsA strong ability to work under pressure and manage multiple tasks simultaneouslyKnowledge of mixology and drink recipes (a plus)Previous experience in a similar role or related industryFamiliarity with cash handling procedures and a keen eye for...