Strategic Banking Relationship Manager

6 days ago


Hong Kong, Central and Western District, Hong Kong SAR China Bank Of China (Hong Kong) Limited Full time

Bank Of China (Hong Kong) Limited is seeking a highly skilled Strategic Banking Relationship Manager to join our team.

About the Role

This is an exciting opportunity for a results-driven professional to champion our one-stop personal banking services and develop long-term relationships with customers.

  • Foster strong partnerships with existing and prospective customers, identifying their financial needs and providing tailored solutions.
  • Map relevant products and services to meet customer needs, including bank account opening, mortgage, credit card, personal loan, insurance, and other banking products and services.
Key Responsibilities
  • Develop and implement effective strategies to enhance customer experience and loyalty.
  • Work closely with internal departments to ensure seamless coordination and liaison.
  • Maintain strict adherence to compliance requirements, contributing to the Bank's anti-money laundering efforts.
  • Educate and train junior colleagues as needed.
Requirements
  • University degree or equivalent.
  • CSM qualifications in IIQE are preferred, or completion of IIQE 1, 2, 3 before probation.
  • PBM qualifications in IIQE 1, 2, 3 & HKSI 1, 7, 8.
  • Solid experience in retail banking products and services, preferably with at least two years.
  • Strong sales and service orientation, outgoing personality, and excellent communication skills.
  • Able to influence key stakeholders and cross-sell business opportunities.
  • Highly agile in learning and adapting to changing environments.
  • Sensitive to customer needs and able to provide quality services.
  • Proactive, mature, independent, customer-focused, and pleasant.
  • Proficient in both spoken and written English and Cantonese, with Putonghua a definite plus.
About Us

Bank Of China (Hong Kong) Limited is a leading financial institution committed to delivering exceptional services and fostering long-term relationships with our customers.



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