Senior Partnership Development Manager
1 month ago
About the Role
We are seeking a highly skilled Senior Relationship Manager to join our team at Snaphunt. As a key member of our organization, you will be responsible for building and maintaining strong relationships with our health partners, driving revenue growth through strategic partnerships, and ensuring operational excellence.
Key Responsibilities
Strengthen and Manage Partnerships:
- Utilize exceptional communication skills to build trust, retain relationships, and provide exceptional support and training to our health partners.
- Proactively engage with our partners through inbound and outbound calls, emails, and occasionally via live chat, providing assistance, resolving issues, and exploring revenue-building opportunities.
Drive Revenue through Strategic Partnerships:
- Leverage sales and negotiation skills to identify and create revenue-generating opportunities via partnerships.
- Collaborate with marketing and technical teams to ideate and implement digital engagement and revenue growth initiatives.
Operational and Administrative Excellence:
- Assist with some day-to-day operational and administrative processes.
- Ensure any administrative tasks are handled with high attention to detail and a focus on operational excellence.
- Seek and suggest operational efficiencies.
Digital Project Management and Technical Proficiency:
- Utilize Asana to efficiently manage and track the progress of our regular and new partner initiatives and operational tasks.
- Be proactive in adopting and mastering new digital tools and systems, assisting in technical implementations, and optimizing processes.
- Liaise with technical and marketing departments to ensure the successful execution of digital marketing initiatives and solutions.
Train and Support Partners:
- Lead training sessions to help our health partners understand the product, processes, and tools, increasing their engagement and satisfaction.
- Develop training materials and sessions to ensure practices are equipped to succeed as partners of Snaphunt.
Requirements
This FULL-TIME ROLE will only suit someone who also meets the following requirements:
- English Skills: Perfect professional proficiency in spoken and written English.
- Striving for Excellence: Has a passion for excelling in all they do, evidenced in achievements and the 3 references provided in the application process.
- Long-Term Vision: Strong dedication to fostering long-term collaboration, as demonstrated by previous experiences.
- Deep Relationship Management Skills: At least 8 years of experience managing and achieving exceptional results with high-value clients.
- Sales & Negotiation Skills: Proven ability to turn partnerships into revenue opportunities.
- Digital & Tech-Savvy: Comfortable with online project management tools, email marketing systems, and work-from-home collaboration tools, and learns new tools and technology quickly.
- Inbound & Outbound Calling Skills: Highly developed skills to engage with partners through calls to foster relationships and explore opportunities, plus a very quiet home office environment conducive to private calls.
- Project Management: Experience managing multiple projects and utilizing digital tools to stay organized.
- Organisational Skills: Strong ability to manage multiple tasks, prioritize, and ensure operational excellence.
- Operational Excellence: Skilled in managing day-to-day administrative and operational functions with precision.
- Proactive & Self-Motivated: Ability to work independently and take initiative without direct oversight.
- Team Player: Willingness to collaborate across teams to achieve business objectives.
- Integrity: Has the highest integrity.
- Education: Bachelor's degree in a related field.
If you believe you are a great fit for the role and meet ALL requirements above, we are looking forward to hearing from you.
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