Fulfillment Officer
2 weeks ago
Dah Sing Group is a leading financial services group in Hong Kong, offering a wide range of services including banking, insurance, and financial services. Our mission is to provide excellent customer service and support to our valued clients.
Job Purpose:
We are seeking a highly skilled and motivated Fulfillment Officer to join our team. The successful candidate will be responsible for providing full spectrum operation support to our Telemarketing Team and Direct Sales Team in Personal Loan, Card Loan, and Credit Card business.
Main Responsibilities:
- Deliver quality customer service, handle loan confirmation and disbursement accurately
- Conduct customer survey for sales service monitoring
- Perform operational duties
- Comply with internal guidelines, legal and regulatory requirements when delivering job duties
- Required to perform shift duty subject to business needs
- Assist the Assistant Manager to oversee the team performance
- Secondary education
- 2 years' relevant experience preferably in unsecured loan business
- Good knowledge of loan products
- Good communication skills
- Good command of written and spoken English and Chinese
Please note that only shortlisted candidates will be notified.
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