Fulfillment Operations Officer

4 weeks ago


Hong Kong, Central and Western District, Hong Kong SAR China Dah Sing Bank Full time

Job Purpose:

Main Responsibilities:

  • Deliver quality customer service and handle loan confirmations and disbursements accurately.
  • Conduct customer surveys for sales service monitoring.
  • Perform operational duties and ensure compliance with internal guidelines, legal, and regulatory requirements.
  • Required to perform shift duty subject to business needs.
  • Assist the Assistant Manager in overseeing team performance.

Incumbent Requirements:

  • Secondary education.
  • 3-4 years' relevant experience preferably in unsecured loan business.
  • Good knowledge of loan products.
  • Good communication skills.
  • Good command of written and spoken English and Chinese.

Candidates with less experience will be considered for Senior Assistant, Fulfillment & Operation Support.



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