Cash Operations Officer
1 day ago
To support the growth of CIMB Bank Berhad, we are seeking a highly skilled professional to join our Operations Department as a Wholesale Banknotes Operations Officer.
Key Responsibilities:
- To settle all Banknotes trades captured in the system promptly, accurately and efficiently in accordance with approved policies and procedures.
- Perform activities in client order placement and fulfilment, ensuring all banknotes stock entrusted are properly and completely accountable at all times.
- Attend to customers and other stakeholders' enquiries promptly and diligently in matters related to Banknotes trade settlement.
- To properly process, sort, pack and document all Banknotes stock in preparation for further handling.
- Coordinate with business partners to provide solutions to operational issues and problems.
- Conduct end-to-end process and follow the bank's standard operating procedures.
- Perform any other related assignments delegated by supervisors.
Job Requirements:
- Post-secondary education or above.
- Minimum 2 years of counter service, customer service experience or operations in supply chain management.
- Knowledge and experience in cash processing is an added advantage.
- Detail-oriented with strong customer service sense and communication skills.
- Proficient in MS Office applications.
- Good command of spoken and written English and Chinese. Putonghua is a plus.
- Team player, able to prioritize and be flexible.
Interested candidates may submit their resumes to hk.hr@cimb.com for consideration.
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