Assistant Manager, Cabin Crew Operations
2 months ago
About Us
Hong Kong Express Airways Limited is a leading low-cost carrier in Hong Kong, known for its modern aircraft fleet and commitment to providing great value to its customers.
Job Summary
We are seeking a highly skilled and experienced Assistant Manager, Cabin Crew Operations to join our team. As a key member of our cabin crew management team, you will be responsible for providing care and support to our crew, ensuring compliance with service and safety standards, and promoting a positive and productive work environment.
Key Responsibilities
- Provide care and support to crew members, including addressing their queries and concerns, and directing them to the relevant teams or resources.
- Manage the performance of the cabin crew team, ensuring that they meet the required standards of service and safety.
- Coach and develop individual team members, providing guidance and support to help them achieve their career goals.
- Work closely with the cabin crew management team to address performance issues, such as attendance, conduct, and capability.
- Conduct regular flight checks and performance reviews, providing feedback and coaching to team members.
- Participate in the promotion selection process and conduct probation performance evaluations.
- Act as a communication bridge between management and front-line staff, disseminating company information and engaging with team members to build a positive and productive work environment.
Requirements
- Minimum 5 years' experience in the aviation industry, with a supervisory role and 2 years of flying experience in HK Express.
- Good academic qualifications and sound judgment.
- Experience in planning, organization, and control of performance functions.
- Good command of spoken and written English and Chinese.
- Proficiency in computer applications, such as Microsoft Word, Excel, PowerPoint, and Adobe.
- Ability to work with minimum supervision, coach, motivate, and develop others, and prioritize and multitask.
- Excellent communication and interpersonal skills, with the ability to work under pressure and perform 5 days of office duty per month.
-
Cabin Crew Assistant Manager
1 month ago
Hong Kong, Central and Western District, Hong Kong SAR China Hong Kong Express Airways Limited Full timeHong Kong Express Airways Limited is a leading low-cost carrier in Asia, offering affordable fares and exceptional service to millions of passengers each year.We are seeking a highly skilled and experienced Assistant Manager, Cabin Crew to join our team. As a key member of our cabin crew management team, you will be responsible for providing care and support...
-
Cabin Crew Assistant Manager
4 weeks ago
Hong Kong, Central and Western District, Hong Kong SAR China Hong Kong Express Airways Limited Full timeHong Kong Express Airways Limited is a leading low-cost carrier in Asia, offering affordable fares and exceptional service to millions of passengers each year.We are seeking a highly skilled and experienced Assistant Manager, Cabin Crew to join our team. As a key member of our cabin crew management team, you will be responsible for providing care and support...
-
Cabin Crew Support Manager
3 weeks ago
Hong Kong, Central and Western District, Hong Kong SAR China Hong Kong Express Airways Limited Full timeHK Express is a leading low-cost carrier in Hong Kong, offering affordable fares and exceptional service to destinations across Asia.As a key member of our cabin crew team, you will play a vital role in ensuring the smooth operation of our flights. Your primary responsibilities will include:Role PurposeCare and Support ProviderProviding assistance and...
-
Cabin Crew Support Specialist
4 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Hong Kong Express Airways Limited Full timeAt Hong Kong Express Airways Limited, we are committed to providing exceptional travel experiences to our customers. As a key member of our team, you will play a crucial role in ensuring the well-being and success of our cabin crew.Key ResponsibilitiesProvide care and support to our cabin crew, addressing any concerns or issues that may arise.Work closely...
-
Cabin Crew Support Specialist
2 months ago
Hong Kong, Central and Western District, Hong Kong SAR China Hong Kong Express Airways Limited Full time{"Role OverviewAs a key member of our Cabin Crew team, you will play a vital role in ensuring the highest standards of service and safety are maintained. Your expertise and leadership skills will be essential in supporting our crew members and driving team performance.Key Responsibilities* Provide exceptional care and support to our crew members, addressing...
-
Crew Operations Specialist
2 months ago
Hong Kong, Central and Western District, Hong Kong SAR China Cathay Pacific Airways Limited Full timeCrew Operations Officer Role IntroductionReports to: Crew Operations ExecutiveThis is an entry-level position within Flight Operations' Crew Resources section, which plays a crucial role in the day-to-day operation of the airline.The Crew Operations Officer will support the deployment of flight crew and cabin crew within Cathay Pacific and Air Hong Kong.Key...
-
Crew Operations Officer
1 week ago
Hong Kong, Central and Western District, Hong Kong SAR China Cathay Pacific Airways Limited Full timeRole OverviewCathay Pacific Airways Limited is seeking a highly motivated and detail-oriented Crew Operations Officer to support the deployment of flight crew and cabin crew within Cathay and Air Hong Kong.This is an entry position into crew operations, within Flight Operation's Crew Resources section, which is central to the day-to-day operation of the...
-
Crew Operations Specialist
1 month ago
Hong Kong, Central and Western District, Hong Kong SAR China Cathay Pacific Airways Limited Full timeCrew Operations Officer Role IntroductionReports to: Crew Operations ExecutiveTo support the deployment of flight crew and cabin crew within Cathay Pacific Airways Limited.This is an entry position into crew operations, within Flight Operations' Crew Resources section, which is central to the day-to-day operation of the airline. It is an important function...
-
Crew Operations Officer
2 months ago
Hong Kong, Central and Western District, Hong Kong SAR China Cathay Pacific Airways Limited Full timeAbout the RoleCathay Pacific Airways Limited is seeking a highly skilled and motivated Crew Operations Officer to join our team. As a key member of our Crew Resources section, you will play a vital role in supporting the deployment of flight crew and cabin crew within our airline.Key ResponsibilitiesMaximise Crew Satisfaction: Ensure operational requirements...
-
Hong Kong, Central and Western District, Hong Kong SAR China Cathay Pacific Airways Limited Full timeJob Summary:The Employee Well-being and Leave Management Specialist plays a vital role in supporting the well-being and leave requirements of Cathay Pacific Airways Limited's cabin crew.Key Responsibilities:Provide compassionate support to cabin crew members dealing with health-related issues, helping them recover quickly and return to their duties.Oversee...
-
Employee Relations Specialist
3 weeks ago
Hong Kong, Central and Western District, Hong Kong SAR China Cathay Pacific Airways Limited Full timeJob SummaryCathay Pacific Airways Limited is seeking a highly skilled and experienced Employee Relations Specialist to join our team. The successful candidate will be responsible for managing employee relations, ensuring a positive and productive work environment, and fostering strong relationships with our cabin crew and union representatives.Key...
-
Well-being and Leave Support Specialist
2 weeks ago
Hong Kong, Central and Western District, Hong Kong SAR China Cathay Pacific Airways Limited Full timeRole OverviewCathay Pacific Airways Limited is seeking a dedicated Well-being and Leave Support Executive to join our team. The successful candidate will be responsible for supporting the well-being of our cabin crew and facilitating their return to work.Key ResponsibilitiesProvide compassionate support to cabin crew with health-related issues to help them...
-
Cathay Pacific Employee Relations Specialist
4 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Cathay Pacific Airways Limited Full timeCathay Pacific Employee Relations Specialist Job DescriptionEmployee & Industrial RelationsLiaise with different teams/departments to implement changes that relate to cabin crew, ensuring smooth transitions and conducting ‘health checks’ of continued good practice.Responsible for researching and providing background information on employee relations...
-
Learning Specialist
4 weeks ago
Hong Kong, Central and Western District, Hong Kong SAR China Cathay Pacific Airways Limited Full timeJob Title: Learning SpecialistCathay Pacific Airways Limited is seeking a highly skilled and experienced Learning Specialist to join our team. As a Learning Specialist, you will be responsible for delivering cabin crew related training to all categories of cabin crew, supporting trainee performance, and managing the classroom environment.Key...
-
Safety Training Specialist II
4 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Cathay Pacific Airways Limited Full timeJob Title: Safety Training Specialist IIReports to: Assistant Manager, Safety TrainingThe Safety Training School at Cathay Pacific Airways Limited ensures our pilots and cabin crew are well-trained in all aspects of emergency procedures. As a Safety Training Specialist II, you will receive training to become a Hong Kong Civil Aviation Department-approved...
-
Global XRS Captain
3 weeks ago
Hong Kong, Central and Western District, Hong Kong SAR China Jet Aviation Full timeJob Title: Global XRS CaptainJet Aviation is seeking a highly skilled and experienced Global XRS Captain to join our team in Hong Kong. As a Global XRS Captain, you will be responsible for ensuring the safe operation of the aircraft, managing the flight crew, and providing exceptional customer service.Key Responsibilities:Ensure the safety of all crew...
-
Safety Training Specialist II
2 months ago
Hong Kong, Central and Western District, Hong Kong SAR China Cathay Pacific Airways Limited Full timeJob SummaryCathay Pacific Airways Limited is seeking a highly skilled and experienced Safety Training Specialist II to join our team. As a key member of our Safety Training School, you will play a critical role in ensuring our pilots and cabin crew are well-trained in emergency procedures.Key ResponsibilitiesConduct safety and emergency procedure training...
-
Cabin Programmes Lead Engineer
1 month ago
Hong Kong, Central and Western District, Hong Kong SAR China Cathay Pacific Airways Limited Full timeJob Title: Lead Cabin Programmes EngineerCathay Pacific Airways Limited is seeking a highly skilled and experienced Lead Cabin Programmes Engineer to join our team. As a key member of our engineering department, you will be responsible for leading all programme management related activity associated with specific cabin retrofit programmes.Key...
-
Learning Specialist
3 weeks ago
Hong Kong, Central and Western District, Hong Kong SAR China Cathay Pacific Airways Limited Full timeJob Title: Learning SpecialistCathay Pacific Airways Limited is seeking a highly skilled and experienced Learning Specialist to join our team. As a key member of our training team, you will be responsible for delivering high-quality training programs to our cabin crew.Key Responsibilities:Design and deliver training programs to meet the needs of our cabin...
-
Safety Training Specialist II
2 weeks ago
Hong Kong, Central and Western District, Hong Kong SAR China Cathay Pacific Airways Limited Full timeJob Summary:Cathay Pacific Airways Limited is seeking a highly skilled Safety Training Specialist II to join our team. As a key member of our Safety Training School, you will be responsible for conducting safety and emergency procedure training for our pilots and cabin crew.Key Responsibilities:Conduct safety and emergency procedure training, including first...