Well-being and Leave Support Specialist

4 weeks ago

Hong Kong, Central and Western District, Hong Kong SAR China Cathay Pacific Airways Limited Full time

Role Overview

Cathay Pacific Airways Limited is seeking a dedicated Well-being and Leave Support Executive to join our team. The successful candidate will be responsible for supporting the well-being of our cabin crew and facilitating their return to work.

Key Responsibilities

  • Provide compassionate support to cabin crew with health-related issues to help them recover quickly and return to their duties.
  • Oversee cabin crew under attendance support programs to ensure they receive the care and encouragement they need for a successful recovery.
  • Facilitate the Company's Alcohol and Other Drugs policy by administering any necessary follow-up after AOD testing or random testing.
  • Collaborate closely with the Service Excellence Teams to ensure that cabin crew receive the best possible support.
  • Identify and address patterns and instances of malingering and absence abuse cases, ensuring that cabin crew receive the appropriate support and care.

Attendance Related Case Management

  • Observe cabin crew attendance and medical condition to ensure they meet the job's service and safety requirements.
  • Work closely with the Group Medical Department and relevant service providers to provide cabin crew with necessary medical assessments, advice, and support.
  • Identify advanced attendance cases and recommend them to the Attendance Monitoring Committee for employment review.
  • Maintain accurate records to ensure the best possible outcomes for any future legal cases.
  • Communicate AMC resolutions to cabin crew in a clear and supportive manner.

Cabin Crew Crisis and Incident Management and Other Support

  • Participate in emergency and accident activities as needed.
  • Collaborate with other Inflight Service Delivery teams during crises or incidents.
  • Assist with the administration and arrangement of cabin crew leave if required.
  • Perform any other tasks and duties assigned by the Head of Cabin Crew/Well-being & Leave Support Manager and/or Assistant Manager Well-being & Leave Support, ensuring that cabin crew receive the best possible support and care.
  • Deputise Assistant Manager Well-being & Leave Support when required.

Requirements

  • Diploma or above.
  • At least 3 years relevant working experience.
  • Knowledge of cabin crew policies and procedures and a good understanding of the cabin crew culture.
  • Good interpersonal and counselling skills.
  • Knowledge of the relevant ordinances and best practices to ensure legal and contractual compliance.
  • Strong fact-finding, analytical, and decision-making skills.
  • Good command of written and spoken English with local language an advantage.

  • Employee Well-being and Leave Management Specialist

    2 weeks ago

    Hong Kong, Central and Western District, Hong Kong SAR China Cathay Pacific Airways Limited Full time

    Job Summary:The Employee Well-being and Leave Management Specialist plays a vital role in supporting the well-being and leave requirements of Cathay Pacific Airways Limited's cabin crew.Key Responsibilities:Provide compassionate support to cabin crew members dealing with health-related issues, helping them recover quickly and return to their duties.Oversee...

  • Technical Support Specialist

    4 hours ago

    Hong Kong, Central and Western District, Hong Kong SAR China TÜV Rheinland Full time

    Company OverviewTüv Rheinland, a leading testing and certification company, is seeking a Technical Support Specialist to join our team in Hong Kong.SalaryThe estimated salary for this role is HKD 35,000 - 45,000 per month, depending on experience.Job DescriptionWe are looking for a detail-oriented and organized individual to assist with the transportation...

  • Student Wellness Program Coordinator

    22 hours ago

    Hong Kong, Central and Western District, Hong Kong SAR China The Hong Kong University of Science and Technology Full time

    Job OverviewThe Hong Kong University of Science and Technology (HKUST) is seeking an Assistant Student Wellness Manager to support the well-being of its students.Key ResponsibilitiesAssist in developing and implementing comprehensive wellness programs for Engineering students.Identify wellness needs, coordinate initiatives, create a supportive and inclusive...

  • Counseling and Wellness Center Director

    4 hours ago

    Hong Kong, Central and Western District, Hong Kong SAR China The Hong Kong University of Science and Technology Full time

    Job OverviewThe Hong Kong University of Science and Technology is seeking an experienced professional to lead its Counseling and Wellness Center. The appointee will be responsible for providing leadership to a team, administrative support, identifying wellness gaps, and implementing initiatives to enhance student well-being.About the RoleThe Director will...

  • Counseling and Wellness Center Manager

    4 weeks ago

    Hong Kong, Central and Western District, Hong Kong SAR China The Hong Kong University of Science and Technology Full time

    Job SummaryThe Hong Kong University of Science and Technology is seeking a highly qualified and experienced professional to fill the position of Counseling and Wellness Center Manager. This is a key leadership role that requires a strong background in counseling and wellness, as well as excellent administrative and communication skills.Key...

  • Assistant Student Wellness Manager

    3 weeks ago

    Hong Kong, Central and Western District, Hong Kong SAR China The Hong Kong University of Science and Technology Full time

    Job Posting DetailsThe Hong Kong University of Science and Technology's School of Engineering is seeking an Assistant Student Wellness Manager to support student well-being. This role will assist the Student Wellness Manager in developing and implementing comprehensive wellness programs for Engineering students. Key responsibilities include identifying...

  • Counseling and Wellness Center Manager

    1 month ago

    Hong Kong, Central and Western District, Hong Kong SAR China The Hong Kong University of Science and Technology Full time

    Job SummaryThe Hong Kong University of Science and Technology is seeking a highly skilled and experienced professional to lead its Counseling and Wellness Center. As a key member of the university community, the successful candidate will be responsible for providing leadership to a team of professionals, developing and implementing comprehensive wellness...

  • Administrative Support Specialist

    4 weeks ago

    Hong Kong, Central and Western District, Hong Kong SAR China The Hong Kong University of Science and Technology Full time

    Job SummaryThe Hong Kong University of Science and Technology is seeking a highly skilled and motivated Administrative Support Specialist to join our research team. The successful candidate will provide administrative support to our research team, including handling staff and student reimbursement, leave applications, procurements of research project...

  • Administrative Support Specialist

    4 weeks ago

    Hong Kong, Central and Western District, Hong Kong SAR China City University of Hong Kong Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Administrative Support Specialist to join our team at City University of Hong Kong. The successful candidate will provide administrative support to our office daily operations, serving as the main contact person for internal and external enquiries, and maintaining various office records and...

  • Administrative Support Specialist

    3 weeks ago

    Hong Kong, Central and Western District, Hong Kong SAR China TD SYNNEX Full time

    Job Summary:We are seeking an experienced Administrative Support Specialist to join our team at TD SYNNEX. The successful candidate will be responsible for providing administrative support to our office, ensuring smooth day-to-day operations and maintaining a high level of organization and efficiency.Key Responsibilities:Provide administrative assistance to...

  • Technical Support Specialist

    22 hours ago

    Hong Kong, Central and Western District, Hong Kong SAR China Swing Consulting Ltd. Full time

    Sw8643 | Technical Support SpecialistResponsibilities:Deliver technical assistance and troubleshooting services to end users on hardware, software, and other related computer systems.Provide technical support for internal users on desktop software, Microsoft Windows, O365, Office, and Outlook.Collaborate in the development and implementation of IT guidelines...

  • IT Support Specialist

    1 month ago

    Hong Kong, Central and Western District, Hong Kong SAR China City University of Hong Kong Full time

    Job SummaryWe are seeking a highly skilled IT Officer to join our team at City University of Hong Kong. The successful candidate will be responsible for administering and supporting Microsoft 365 and cloud collaboration services, as well as performing daily operation activities and enhancing office automation.Key ResponsibilitiesAdminister and support...

  • IT Support Specialist

    4 weeks ago

    Hong Kong, Central and Western District, Hong Kong SAR China Remote People Full time

    Job Title: IT Support SpecialistHorizons is representing our client, a multinational IT consultancy company, to hire an IT Support Specialist based in Hong Kong.Our client has helped thousands of multinational companies set up and operate smoothly and securely in APAC countries by providing turnkey IT solutions, compliance services, and outsourcing through...

  • IT Support Specialist

    3 weeks ago

    Hong Kong, Central and Western District, Hong Kong SAR China Remote People Full time

    Horizons is representing our client, a multinational IT consultancy company, to hire a skilled IT Support Specialist based in Hong Kong.Our client has been helping thousands of multinational companies set up and operate smoothly and securely in APAC countries by providing turnkey IT solutions, compliance services, and outsourcing through highly skilled local...

  • Technical Support Specialist

    4 weeks ago

    Hong Kong, Central and Western District, Hong Kong SAR China The Hong Kong University of Science and Technology Full time

    Job SummaryThe Hong Kong University of Science and Technology is seeking a highly skilled Technical Support Specialist to join its team. The appointee will provide technical support to the engineering design and manufacturing needs of teaching and learning activities, academic research, and industrial collaboration projects. The successful candidate will be...

  • Technical Support Specialist

    4 weeks ago

    Hong Kong, Central and Western District, Hong Kong SAR China AnyDesk Software Full time

    About AnyDesk SoftwareAnyDesk Software is a pioneering technology company that aims to revolutionize the way society functions through innovative software solutions.Job Title: Technical Support SpecialistWe are seeking a highly skilled and ambitious Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for...

  • Administrative Support Specialist

    4 weeks ago

    Hong Kong, Central and Western District, Hong Kong SAR China The Hong Kong University of Science and Technology Full time

    Job SummaryThe Hong Kong University of Science and Technology seeks a highly skilled and experienced Administrative Support Specialist to provide administrative and logistical support to the Student Housing and Residential Life Office. The appointee will be responsible for managing, reviewing, and processing student housing applications, allocating bed...

  • Customer Support Specialist

    4 weeks ago

    Hong Kong, Central and Western District, Hong Kong SAR China Efficy Full time

    About EfficyEfficy is a leading European Customer Relationship Management (CRM) solution that provides businesses with complete, flexible, and customizable software to enable their growth. Our platform includes products for marketing automation, sales, project management, customer service, and customer nurturing.Job DescriptionWe are seeking a Customer...

  • Customer Support Specialist

    4 hours ago

    Hong Kong, Central and Western District, Hong Kong SAR China TDCX Full time

    Top Reasons to Work with TDCXTDCX offers an attractive remuneration package, including great perks and performance incentives. Our comprehensive medical, insurance, or social security coverage ensures your well-being. You'll work in world-class workspaces and enjoy engaging activities and recognition programs.We provide strong learning and development plans...

  • Student Wellness Professional

    22 hours ago

    Hong Kong, Central and Western District, Hong Kong SAR China The Hong Kong University of Science and Technology Full time

    Job Posting DetailsThe appointee will provide personal counseling services to students individually or in groups for remedial or developmental purposes. They will also engage in cross-cultural counseling to assist students with diverse cultural backgrounds. Additionally, they will lead workshops, seminars, and orientation activities on mental health,...