Postgres Technical Expert
4 days ago
Role Overview
The Senior Technical Account Manager plays a pivotal role in EDB's customer success journey, fostering strategic relationships with key stakeholders. This position requires exceptional technical acumen, business acumen, and communication skills to drive customer value and growth.
Key Responsibilities
- Develop and execute customized plans to enhance customer engagement and adoption of Postgres technology.
- Cultivate strong relationships with customers' technical leadership teams to understand their needs and provide tailored solutions.
- Analyze customer data and market trends to identify opportunities for growth and develop strategies to capture them.
- Collaborate with cross-functional teams, including Professional Services, Technical Support, and Engineering, to deliver comprehensive solutions to customers.
- Stay up-to-date with the latest industry developments, technologies, and best practices to ensure EDB remains at the forefront of innovation.
- Provide input on product development and feature enhancements based on customer feedback and market insights.
Requirements
- Mastery of Postgres and other relational databases, including Oracle, DB2, Sybase, and MS SQL Server.
- Strong analytical and problem-solving skills, with the ability to interpret complex data and develop actionable recommendations.
- Excellent communication and interpersonal skills, with experience in presenting to C-level executives and technical audiences.
- Bachelor's or Master's degree in Computer Science, Information Technology, or related field.
- Professional certifications in database administration or management are highly desirable.
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