Office Reception Manager
6 days ago
At Bird & Bird, we value the contributions of our administrative professionals and strive to create a supportive and inclusive work environment.
We recognize the importance of effective communication and teamwork in delivering exceptional front desk services.
Responsibilities:
- Deliver high-quality front desk services, ensuring seamless communication with clients and colleagues.
- Maintain organized records, update phone directories, and perform general office administration duties.
- Answer and screen incoming phone calls, resolving inquiries or referring them to relevant parties.
- Coordinating meeting room bookings, scheduling, and setup, ensuring meeting rooms are tidy.
- Serve as the primary point of contact for front desk services, providing professional support to clients and colleagues.
- Manage daily incoming faxes and emails, screening and dispatching them to relevant parties.
- Collaborate with vendors to maintain office equipment, facilities, and public areas.
- Support the coordination of office events and activities, working closely with other departments.
- Oversee offsite storage and record-keeping, ensuring accurate and efficient management.
- Perform ad-hoc tasks as required, demonstrating flexibility and adaptability.
Requirements:
- Punctuality, maturity, and a strong work ethic are essential.
- A positive attitude, willingness to learn, and a flexible approach to working hours and roles.
- Confident front desk/client servicing experience with a sense of urgency.
- Excellent communication and interpersonal skills, with the ability to work effectively in a team.
- Strong problem-solving skills, with the ability to remain calm under pressure.
- Proficiency in MS Office applications and a good command of English, Cantonese, and Mandarin.
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