Claims Program Associate

2 weeks ago


Hong Kong, Central and Western District, Hong Kong SAR China Zurich Insurance Company Full time

Grow Your Career with Zurich Insurance

Zurich Insurance (HK) is currently hiring a Claims Program Associate to join our Claims Express Hub. This is a great opportunity to start a career in claims by learning how to interpret, investigate, and evaluate policies and coverage issues, as well as claims handling and best practices.

This is a one-year program with a chance of job rotation to different personal lines of business, such as Travel, Personal Accident, Property, Motor, etc. Successful candidates with satisfactory performance should have the opportunity of permanent employment.

What You Will Learn

  • Thorough understanding of claims operations from investigation to settlement
  • Good knowledge of local regulatory and governance requirements of claims handling
  • Working knowledge of identifying potential fraud/recovery
  • Effective communication and negotiation skills in a customer-centric mindset
  • Diploma holder with 1 to 2 years of working experience is preferable
  • Fresh University graduate with career aspiration in Insurance claims is also welcome
  • A good team player with good communication and interpersonal skills
  • Proactive, eager to learn, and attentive to details with logical and critical thinking skills

Why Zurich

At Zurich, we like to think outside the box and challenge the status quo. We take an optimistic approach by focusing on the positives and constantly asking What can go right?

We are an equal opportunity employer who knows that each employee is unique - that's what makes our team so great

Join us as we constantly explore new ways to succeed

Location(s): HK - Hong Kong



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