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Claims Manager

1 month ago


Hong Kong, Central and Western District, Hong Kong SAR China Manulife Full time

Job Title: Claims Manager

About the Role:

We are seeking a highly skilled Claims Manager to join our team at Manulife. As a Claims Manager, you will be responsible for leading a team of claims professionals to ensure that claims are handled efficiently and effectively.

Key Responsibilities:

  • Lead a team of claims professionals to handle claims from initial receipt to final resolution
  • Develop and implement claims handling processes and procedures to ensure compliance with regulatory requirements and company policies
  • Collaborate with other departments, such as underwriting and customer service, to ensure seamless claims handling
  • Monitor and analyze claims data to identify trends and areas for improvement
  • Develop and implement training programs for claims professionals to enhance their skills and knowledge

Requirements:

  • 5+ years of experience in claims handling, preferably in a leadership role
  • Strong leadership and communication skills
  • Ability to analyze data and identify trends
  • Knowledge of regulatory requirements and company policies
  • Ability to work in a fast-paced environment and prioritize multiple tasks

What We Offer:

  • A competitive salary and benefits package
  • Opportunities for professional growth and development
  • A dynamic and supportive work environment
  • Flexible work arrangements to support work-life balance

About Manulife:

Manulife is a leading international financial services group that helps people make their decisions easier and lives better. We provide financial advice, insurance, and wealth and asset management solutions for individuals, groups, and institutions. At Manulife, we are committed to diversity and inclusion and strive to create a workplace that is welcoming and inclusive for all employees.