Claims Management Professional

5 days ago


Hong Kong, Central and Western District, Hong Kong SAR China Zurich Insurance Company Full time

Job Overview

Zurich Insurance Company is seeking an experienced Claims Management Professional to join our team in Hong Kong. As a key member of our claims handling team, you will be responsible for managing large and complex liability and property claims.

Key Responsibilities:

  • Manage large and complex liability and property claims from inception to resolution.
  • Provide technical support to the team, including work simplification and automation initiatives.
  • Analyze data to identify trends and areas for improvement in commercial portfolios.
  • Assist the Claims Manager with managerial tasks and other ad hoc duties.
  • Evaluate and ensure compliance with local regulatory and governance requirements throughout the life of the claim.
  • Maintain strong relationships with customers and adhere to customer protocols/service charter.

Requirements:

  • Bachelor's degree or higher in a relevant field.
  • A minimum of 5 years' experience in liability and property claims, preferably with expertise in large and complex claims management.
  • Recognition as a Senior Associate of ANZIIF (Australian and New Zealand Institute of Insurance and Finance) or equivalent.
  • Proven experience in liability and property claims handling, with excellent customer service skills.
  • Strong analytical and problem-solving skills, with the ability to interpret policy cover and apply litigation processes effectively.
  • Extensive knowledge of industry standards, protocols, and legislation related to insurance and liability.

What We Offer:

As a Claims Management Professional at Zurich Insurance Company, you can expect a competitive salary of HKD 500,000 - 700,000 per annum, depending on your level of experience and qualifications. Our comprehensive benefits package includes medical and dental coverage, retirement plans, and opportunities for professional growth and development.

About Zurich:

Zurich Insurance Company is a leading global insurer that takes an optimistic approach by focusing on the positives and constantly asking "What can go right?" We believe in empowering our employees to think outside the box and challenge the status quo. Join us as we strive to make a positive impact in the lives of our customers and communities around the world.



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