Senior Manager
4 weeks ago
Senior Manager Job Overview
Aon is seeking a Senior Manager to lead our claims team in Hong Kong. The ideal candidate will have a strong background in insurance claims management and experience in supervising teams.
Key Responsibilities
- Supervise and manage a team of claims professionals, ensuring they meet performance targets and KPIs.
- Review and approve adjuster reports, and prepare claim payments.
- Leverage data to provide insights on claim portfolios, insurer performance, and review processes.
- Manage claims under scheme/binder for clients, including appointing third-party service providers.
- Continuously review and improve claims operations workflow to ensure efficient processes.
- Provide regular claims updates and reports to senior leadership and business units.
- Supervise and develop junior claims staff.
Requirements
- 6-8 years of insurance-related work experience, with at least 4 years of claims experience in a GI insurance company.
- All classes of commercial lines insurance preferred, including EC, Travel, Motor, PPL, Medical, PDBI, PAR, Marine Cargo, and CAR.
- Experience in team management and leadership.
- Degree holder with IIQE qualification or holder of ACII or ANZIIF (Associate) preferred.
- Good command of written and spoken English and Chinese (Cantonese preferred).
- Good computer skills, including MS Word, Excel, and PowerPoint.
Aon's Support for Colleagues
Aon offers a comprehensive benefits package, encourages a diverse workforce, and provides an agile and inclusive environment. Colleagues enjoy two "Global Wellbeing Days" each year and can manage their wellbeing and work/life balance through our Smart Working policy.
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