Claims Expert

15 hours ago


Hong Kong, Central and Western District, Hong Kong SAR China AIG Full time

AIG is a global leader in commercial and personal insurance solutions, and we're looking for a skilled Claims Expert to join our team.

About the Role

This is an exciting opportunity to work on complex cases and develop your skills in claims handling. As a Claims Expert, you will be responsible for managing key claims handling enquiries, coverage determination, quantum analysis, and legal liability assessment. You will also work closely with our Team Manager/Senior Adjuster to ensure effective vendor and litigation management on complex claims.

Key Responsibilities:

  • Manage key claims handling enquiries, including coverage determination, quantum analysis, and legal liability assessment
  • Work with Team Manager/Senior Adjuster to ensure effective vendor and litigation management on complex claims
  • Develop communication for internal stakeholders as required
  • Strive for continuous improvement on claim file handling through feedback and support from Quality Assurance Review processes
  • Contribute to the maintenance of best practice procedures for complex claims, consistent with global best practice

What You'll Need to Succeed:

  • Timely, accurate, and customer-focused claim resolution, minimizing indemnity exposure and mitigating vendor and legal expense
  • Consistent proactive claims handling on an ongoing basis, including initial file review, investigations, and liability assessments
  • Effective communication of key complex claims and portfolio messages to internal stakeholders

Estimated Salary: HK$450,000 - HK$650,000 per annum

About Us

AIG is committed to creating a culture that truly respects and celebrates each other's talents, backgrounds, cultures, opinions, and goals. We foster a culture of inclusion and belonging through flexible work arrangements, diversity and inclusion learning, cultural awareness activities, and Employee Resource Groups (ERGs).

We provide equal opportunities to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability, or any other legally protected categories.



  • Hong Kong, Central and Western District, Hong Kong SAR China AIA Full time

    About the RoleAs a key member of our team, you will play a pivotal role in ensuring the seamless processing of medical claims in accordance with established procedures and guidelines.Key Responsibilities:Assess and process medical claims in a timely and accurate manner, adhering to delegated claims authority.Support the implementation of claims management...

  • Senior Manager

    4 weeks ago


    Hong Kong, Central and Western District, Hong Kong SAR China Aon Full time

    Senior Manager Job OverviewAon is seeking a Senior Manager to lead our claims team in Hong Kong. The ideal candidate will have a strong background in insurance claims management and experience in supervising teams.Key ResponsibilitiesSupervise and manage a team of claims professionals, ensuring they meet performance targets and KPIs.Review and approve...


  • Hong Kong, Central and Western District, Hong Kong SAR China Sun Life Full time

    Job OverviewSun Life is seeking a highly skilled Senior Life Claims Specialist to join our team. In this role, you will be responsible for handling complex life claims and providing technical support to junior assessors.Key ResponsibilitiesManage all aspects of life claims, including large and complex claims;Provide expert technical support to junior...


  • Hong Kong, Central and Western District, Hong Kong SAR China Zurich Insurance Company Full time

    Job DescriptionWe are seeking a skilled Claims Governance Specialist to join our team in Hong Kong. This is an exciting opportunity to work with us and contribute to the delivery of a customer-focused yet policy-compliant claims operation.About the RoleThis role will be responsible for assisting the Claims function in ensuring good governance, managing risks...


  • Hong Kong, Central and Western District, Hong Kong SAR China HK001 Marsh (Hong Kong) Limited Full time

    Role Overview:We are seeking an experienced Senior Claims Strategist to join our Claims team in Hong Kong. As a hybrid role, you will be based in the office and required to work at least three days a week.Job Responsibilities:Provide expert guidance on complex escalated Property and Construction claims, determining coverage and resolving issues where...

  • Loss Adjuster

    4 weeks ago


    Hong Kong, Central and Western District, Hong Kong SAR China Sedgwick Full time

    At Sedgwick, we're passionate about creating a culture of caring where our colleagues can thrive. As a Loss Adjuster, you'll play a vital role in helping us achieve this goal. We're looking for individuals with a drive to make a difference and a desire to learn and grow with our company.We offer a range of benefits and opportunities for professional...


  • Hong Kong, Central and Western District, Hong Kong SAR China HSBC Full time

    Unlock New Opportunities with HSBCAt HSBC, we're committed to delivering sustainable growth and excellence in risk management. We're seeking a high-calibre professional to join our Global Risk team as a Senior Manager, Global Insurance Underwriting Risk.Key ResponsibilitiesDevelop and implement an effective risk management framework for global life insurance...


  • Hong Kong, Central and Western District, Hong Kong SAR China Charles Taylor Full time

    About the RoleWe are seeking a skilled Executive Loss Adjuster to join our Construction team at Charles Taylor. As a key member of our team, you will be responsible for handling complex construction and engineering claims, providing expert advice to clients, and working closely with our global team of adjusters.Key ResponsibilitiesManage and coordinate...


  • Hong Kong, Central and Western District, Hong Kong SAR China Kennedys Full time

    About the RoleKennedys is seeking a skilled Associate to join our Liability Defence team in Hong Kong. This is an opportunity to work with a leading international firm in a dynamic and growing environment.Team OverviewThe Kennedys office in Hong Kong was established in 2000 and has since grown to 7 partners and over 20 lawyers. Our core practice areas...


  • Hong Kong, Central and Western District, Hong Kong SAR China Aon Full time

    Aon is seeking an experienced Senior Manager to lead our team in Hong Kong. As a key member of our ABS Claims department, you will play a critical role in driving business growth and excellence.Job DescriptionServe as a subject matter expert on insurance portfolio management, leveraging data insights to inform business decisions and drive process...


  • Hong Kong, Central and Western District, Hong Kong SAR China Charles Taylor Full time

    About the RoleWe are seeking a highly skilled and experienced Executive Loss Adjuster to join our Construction and Engineering team at Charles Taylor. As a key member of our team, you will be responsible for handling complex and technical insurance claims arising from the building construction, civil engineering, and energy sectors.Key...


  • Hong Kong, Central and Western District, Hong Kong SAR China Kennedys Full time

    Kennedys is seeking a skilled Associate to join our Liability Defence team in Hong Kong. This is an exciting opportunity to work with a leading international law firm. Team Our Hong Kong office was established in 2000 and has grown to 7 partners and over 20 lawyers, many of whom are multi-lingual. We handle a wide range of casualty claims, from minor slip...


  • Hong Kong, Central and Western District, Hong Kong SAR China JC Executive Search Full time

    We are seeking a highly skilled Senior Quantity Surveyor to join our team at JC Executive Search.About the Role:This is an excellent opportunity for a seasoned professional to take on a challenging role in cost control and management. As a Senior Quantity Surveyor, you will be responsible for preparing detailed cost estimates, monitoring project progress,...


  • Hong Kong, Central and Western District, Hong Kong SAR China Charles Taylor Full time

    About the RoleWe are seeking a skilled Loss Adjuster to join our team at Charles Taylor. As an Executive Loss Adjuster, you will be responsible for handling complex claims in the Construction and Engineering sector. With a strong background in construction and engineering, you will have a deep understanding of the technical aspects of claims and be able to...

  • Resident Engineer

    4 weeks ago


    Hong Kong, Central and Western District, Hong Kong SAR China Turner & Townsend Full time

    Job Title: Resident Engineer - Construction and Health & Safety ExpertJob Summary:We are seeking a highly experienced Resident Engineer to join our team at Turner & Townsend. As a key member of our construction and health & safety team, you will be responsible for ensuring that all construction works are carried out in accordance with approved plans,...


  • Hong Kong, Central and Western District, Hong Kong SAR China WTW Full time

    The TeamAt WTW, we pride ourselves on being a global leader in the construction industry, with a wealth of experience and a long-established track record of innovation and risk solutions. Our team is dedicated to delivering insights and expertise to our clients, and we take pride in our ability to understand the impact of risk decisions on our clients'...


  • Hong Kong, Central and Western District, Hong Kong SAR China The Hartford Full time

    About the RoleWe are seeking an experienced Underwriter to join our team in Hong Kong. This is a challenging role that requires strong analytical and communication skills to work with clients and colleagues across Asia.Main ResponsibilitiesUnderwrite and market risks in Hong Kong and Asia territories, working closely with the Financial Lines Manager,...


  • Hong Kong, Central and Western District, Hong Kong SAR China Kuehne+Nagel Full time

    You will be joining our Operational Care Team to add your expertise and skills to the delivery of Operational Excellence.Your RoleYou will be enabling transport activities by executing bookings, entering orders, and generating all required export/import documentation while liaising with our Customer Care Teams and Revenue Care teams to ensure all...


  • Hong Kong, Central and Western District, Hong Kong SAR China Turner & Townsend Full time

    Company Overview:Turner & Townsend is a renowned global company that has been delivering transformational programmes across the real estate, infrastructure, and natural resources sectors for over 75 years.We are committed to making a positive impact on the world around us, and our team brings the clarity that helps teams realise their full potential. Our...

  • Resident Engineer

    4 weeks ago


    Hong Kong, Central and Western District, Hong Kong SAR China Turner & Townsend Full time

    Job DescriptionAs a Resident Engineer at Turner & Townsend, you will play a critical role in ensuring the successful delivery of construction projects. Your primary responsibility will be to monitor and supervise all architectural, structural, and M&E installation works on site.Key Responsibilities:Monitor and supervise construction works to ensure...