Claims Manager Assistant

1 week ago


Hong Kong, Central and Western District, Hong Kong SAR China Zurich Insurance Company Full time

Job Summary

We are seeking a highly skilled Claims Manager Assistant to join our team at Zurich Insurance Company. As a Claims Manager Assistant, you will be responsible for handling large and complex claims, providing technical support to the team, and assisting the Claims Manager in managerial tasks.

Key Responsibilities

  • Manage large and complex liability and property claims, ensuring timely and effective resolution.
  • Provide technical support to the team, including work simplification and automation initiatives.
  • Assist the Claims Manager in managerial tasks, such as data analytics and compliance with local regulatory and governance requirements.
  • Develop and maintain strong relationships with customers, ensuring excellent customer service and compliance with customer protocols/service charter.
  • Stay up-to-date with industry standards and protocols, ensuring that claims are handled in accordance with best practices.

Requirements

  • Bachelor degree or above in a relevant field.
  • At least 5 years of experience in liability and property claims, preferably with large and complex claims management skills.
  • Recognized industry standard certification, such as Senior Associate of ANZIIF.
  • Excellent communication and interpersonal skills, with the ability to work effectively with customers and stakeholders.
  • Strong analytical and problem-solving skills, with the ability to interpret policy cover and apply the litigation process.
  • Knowledge of claims agreements and industry standards.

Why Zurich

At Zurich, we take an optimistic approach by focusing on the positives and constantly asking What can go right? We are an equal opportunity employer who values diversity and inclusion. If you are a motivated and experienced Claims Manager Assistant looking for a new challenge, we encourage you to apply.



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