Claims Manager
2 months ago
About the Role
We are seeking a highly skilled and experienced Claims Manager to join our team at Company 28 - Manulife (International) Limited. As a Claims Manager, you will be responsible for leading a team of claims professionals and overseeing the entire claims process from initial intake to final resolution.
Key Responsibilities
- Lead a team of claims professionals to ensure timely and efficient resolution of claims
- Develop and implement process improvements to enhance the claims experience for customers
- Collaborate with cross-functional teams to identify and address claims-related issues
- Develop and maintain claims guidelines and procedures to ensure consistency and compliance
- Monitor and analyze claims data to identify trends and areas for improvement
- Provide training and coaching to team members to ensure they have the necessary skills and knowledge to perform their roles effectively
Requirements
- Minimum 5 years of experience in claims management or a related field
- Proven track record of leading high-performing teams and driving process improvements
- Strong analytical and problem-solving skills, with the ability to interpret complex data and develop effective solutions
- Excellent communication and interpersonal skills, with the ability to work effectively with stakeholders at all levels
- Strong knowledge of claims processes and procedures, with the ability to develop and implement effective solutions
What We Offer
- A competitive salary and benefits package
- A comprehensive training program to support your professional development
- A collaborative and dynamic work environment
- The opportunity to work with a leading international financial services company
About Us
Company 28 - Manulife (International) Limited is a leading international financial services company that helps people make their decisions easier and lives better. We provide financial advice, insurance, and wealth and asset management solutions for individuals, groups, and institutions. We are committed to delivering exceptional customer service and building long-term relationships with our customers.
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