SME Banking Relationship Manager

3 weeks ago


Hong Kong, Central and Western District, Hong Kong SAR China DBS Bank Full time

Business Function

DBS Bank's Digital Business Banking division provides corporate customers with a comprehensive range of commercial banking products and services, including cash management, finance, operating accounts, treasury, and market solutions. Our team cultivates long-standing relationships with customers in the region based on account relationship management, service differentiation, product development, and rigorous credit standards.

Responsibilities:

  • To manage the existing SME customers' portfolio by extending suitable banking solutions and defending the portfolio by exploring business opportunities to deepen customers' wallets in line with the overall strategy.
  • To work towards target goals set in KPI by defending the existing customer portfolio and reactivating sleeping customers to align with the Department/Cluster's strategy.
  • To cross-sell and upsell a full range of appropriate SME banking solutions according to customers' needs.
  • To timely submit credit reviews, CDD reviews, and reports with adequate supporting documents to improve the overall credit review extension rate of the SME/PMT Borrowing.
  • To conduct ongoing KYC/KYB of existing corporate customers in strict compliance with internal and external regulations and policies.
  • To maintain a good quality loan and deposit portfolio by monitoring account performance and business viability of customers.
  • To protect bank information and assets under authorized and authenticated usage.
  • To comply with the highest regulatory conduct, compliance standards, and practices as defined by internal and external requirements, including Sanctions, Anti-Money Laundering (AML), and other regulations.
  • To perform regulated activities, type 1 and 4 specified under the Securities and Futures Ordinance (SFO).

Requirements:

  • Preferably degree holder in Business Administration, Marketing, or Economics.
  • Good communication in both spoken and written English and Putonghua.
  • Strong interpersonal and negotiation skills.
  • Good teamwork spirit and strong compliance mindset.
  • Must be registered RI (Regulated Activities: Type 1 & 4) with passes in HKSI Licensing Examination Papers 1, 7 & 8; or equivalent.


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