SME Banking Relationship Manager
3 weeks ago
Business Function
DBS Bank's Digital Business Banking division provides corporate customers with a comprehensive range of commercial banking products and services, including cash management, finance, operating accounts, treasury, and market solutions. Our team cultivates long-standing relationships with customers in the region based on account relationship management, service differentiation, product development, and rigorous credit standards.
Responsibilities:
- To manage the existing SME customers' portfolio by extending suitable banking solutions and defending the portfolio by exploring business opportunities to deepen customers' wallets in line with the overall strategy.
- To work towards target goals set in KPI by defending the existing customer portfolio and reactivating sleeping customers to align with the Department/Cluster's strategy.
- To cross-sell and upsell a full range of appropriate SME banking solutions according to customers' needs.
- To timely submit credit reviews, CDD reviews, and reports with adequate supporting documents to improve the overall credit review extension rate of the SME/PMT Borrowing.
- To conduct ongoing KYC/KYB of existing corporate customers in strict compliance with internal and external regulations and policies.
- To maintain a good quality loan and deposit portfolio by monitoring account performance and business viability of customers.
- To protect bank information and assets under authorized and authenticated usage.
- To comply with the highest regulatory conduct, compliance standards, and practices as defined by internal and external requirements, including Sanctions, Anti-Money Laundering (AML), and other regulations.
- To perform regulated activities, type 1 and 4 specified under the Securities and Futures Ordinance (SFO).
Requirements:
- Preferably degree holder in Business Administration, Marketing, or Economics.
- Good communication in both spoken and written English and Putonghua.
- Strong interpersonal and negotiation skills.
- Good teamwork spirit and strong compliance mindset.
- Must be registered RI (Regulated Activities: Type 1 & 4) with passes in HKSI Licensing Examination Papers 1, 7 & 8; or equivalent.
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