Roster and Project Lead

1 week ago

Hong Kong, Central and Western District, Hong Kong SAR China Cathay Pacific Airways Limited Full time
Job Title: Roster and Project Lead

Cathay Pacific Airways Limited is seeking a highly skilled Roster and Project Lead to join our team. As a key member of our Inflight Service Delivery (ISD) department, you will be responsible for formulating long-term strategic initiatives on ISD resources planning and providing recommendations on recruitment and rostering for cabin crew.

Key Responsibilities:
  • Develop and lead the implementation of strategic initiatives and data analytic projects to support network growth and ensure crew members' wellbeing and lifestyle needs are well taken care of.
  • Contribute to cross-functional projects and represent the team in cabin crew resources management related discussions.
  • Provide insights and consultancy support to ISD's direction and strategic planning.
  • Review the current strategy plan and develop initiatives on crew resources and roster management aspects.
  • Liaise with FOP Crew Resources Team, internal stakeholders, and vendors to set out, maintain, and implement rules and policies on crew management.
  • Participate in key liaison with Flight Operations, Finance, People, Project Management Office, and other departments on long-term plans and projects.
  • Drive discussions and set priorities on the enhancement of roster assignment rules and related lifestyle schemes.
  • Carry out studies, e.g. trend analysis, scenario simulations, etc. to propose an optimized plan and support management directions in sustaining business growth and balancing crew lifestyle needs.
  • Design, monitor, and analyze relevant KPIs on operation aspects, and provide recommendations on potential areas of improvement.
  • Lead crew consultation group regularly to gather feedback and enhance crew rostering practices.
  • Drive system enhancement discussion with IT teams as the system owner of various ISD systems.
  • Support ISD quality and safety outcomes, including implementation and monitoring of related activities and processes to ensure ongoing compliance with all regulatory requirements.
Requirements:
  • University graduate.
  • At least 5-7 years relevant work experience in consulting or airline industry.
  • Team leading experience is preferred.
  • Expertise in Inflight Service Delivery and Crew Operations is a plus.
  • Strong ability in strategic planning.
  • Good analytical skills in modelling/simulations with numbers.
  • Strong project management skills.
  • Strong influencing and interpersonal skills.
  • Proficiency in computer applications, e.g. MS Office.
  • Excellent written and oral communication skills in English.

Cathay Pacific is an Equal Opportunities Employer. Personal data provided by job applicants will be used strictly in accordance with our personal data policy and for recruitment purposes only. Candidates not notified within eight weeks may consider their application unsuccessful. All related information will be kept in our file for up to 24 months. A copy of our Personal Information Collection Statement will be provided upon request by contacting our Data Protection Officer.

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