Strategic Planning and Roster Lead

6 days ago

Hong Kong, Central and Western District, Hong Kong SAR China Cathay Pacific Airways Limited Full time
About the Role

Cathay Pacific Airways Limited is seeking a highly skilled and experienced Strategic Planning and Roster Lead to join our team. As a key member of our Inflight Service Delivery (ISD) department, you will play a critical role in shaping the long-term strategy for ISD resources planning.

Key Responsibilities
  • Provide strategic insights and consultancy support to ISD's direction and planning
  • Conduct in-depth studies, including cost and trend analysis, scenario simulations, and other relevant research to review and develop new initiatives on crew resources and operations
  • Collaborate with the FOP Crew Resources Team, internal stakeholders, vendors, and external parties to establish and maintain rules and policies, and develop crew roster and resources management strategies
  • Lead data analytic projects on resources planning and lifestyle preferences
  • Develop and propose optimized plans to support business growth and balance crew lifestyle needs, including lifestyle schemes
  • Participate in key liaison with Flight Operations, Finance, People, Project Management Office, and other departments, and manage cross-functional projects
  • Design, monitor, and analyze relevant KPIs on operation aspects, and provide recommendations on potential areas of improvement
  • Lead regular crew consultation groups to gather feedback and enhance crew rostering practices
  • Support ISD quality and safety outcomes, including implementation and monitoring of related activities and processes to ensure ongoing compliance with all regulatory requirements
  • Monitor and report on roster compliance and fulfillment rate with relevant regulations and standards
  • Manage all incident reports for crew-facing systems
  • Drive system enhancement discussions with IT teams as the system owner of various ISD systems
Requirements
  • University degree
  • At least 5-7 years of relevant work experience in consulting or the airline industry
  • Team leading experience is preferred
  • Expertise in Inflight Service Delivery and Crew Operations is a plus
  • Extensive knowledge of manpower planning and management, particularly on rostering and flight time limitations, is preferred
  • Strong numerical and analytical skills, good computing and statistical ability
  • Strong project management skills
  • Strong influencing and stakeholder management skills
  • Proficiency in MS Office, especially Excel, PowerPoint, and Word
  • Practical skills in Macros, VBA, and SQL are preferred
  • Good communication and organizational skills

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