Strategic Roster and Project Lead

6 days ago


Hong Kong, Central and Western District, Hong Kong SAR China Cathay Pacific Airways Limited Full time
About the Role

This is a key leadership position within Cathay Pacific Airways Limited, responsible for formulating and implementing long-term strategic initiatives for Inflight Service Delivery (ISD) resources planning. The successful candidate will provide strategic guidance and recommendations on recruitment and rostering for cabin crew, ensuring the company's growth and crew members' wellbeing and lifestyle needs are well taken care of.

Key Responsibilities
  • Strategic Planning and Consultancy: Provide insights and consultancy support to ISD's direction and strategic planning, ensuring alignment with the company's overall goals.
  • Crew Resources Management: Review the current strategy plan and develop initiatives on crew resources and roster management aspects, ensuring optimal use of resources.
  • Policy Development and Implementation: Liaise with FOP Crew Resources Team, internal stakeholders, and vendors to set out, maintain, and implement rules and policies on crew management.
  • Interdepartmental Collaboration: Participate in key liaison with Flight Operations, Finance, People, Project Management Office, and other departments on long-term plans and projects.
  • Roster Assignment and Lifestyle Schemes: Drive discussions and set priorities on the enhancement of roster assignment rules and related lifestyle schemes, ensuring crew members' needs are met.
  • Operational Analysis and Improvement: Carry out studies, e.g., trend analysis, scenario simulations, to propose an optimized plan and support management directions in sustaining business growth and balancing crew lifestyle needs.
  • Key Performance Indicators (KPIs): Design, monitor, and analyze relevant KPIs on operation aspects, providing recommendations on potential areas of improvement.
  • Crew Consultation and Feedback: Lead crew consultation group regularly to gather feedback and enhance crew rostering practices.
  • System Enhancement and Compliance: Drive system enhancement discussions with IT teams as the system owner of various ISD systems, ensuring ongoing compliance with regulatory requirements.
Requirements
  • Education: University graduate.
  • Work Experience: At least 5-7 years relevant work experience in consulting or airline industry.
  • Team Leadership: Team leading experience is preferred.
  • Expertise: Expertise in Inflight Service Delivery and Crew Operations is a plus.
  • Skills: Strong ability in strategic planning, good analytical skills in modelling/simulations with numbers, strong project management skills, strong influencing and interpersonal skills, proficiency in computer applications (e.g., MS Office), and excellent written and oral communication skills in English.


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