Strategic Roster and Project Manager

3 weeks ago


Hong Kong, Central and Western District, Hong Kong SAR China Cathay Pacific Airways Limited Full time
Role Overview

Cathay Pacific Airways Limited is seeking a highly skilled and experienced professional to fill the role of Roster and Project Lead. This position plays a critical role in shaping the long-term strategy for Inflight Service Delivery (ISD) and ensuring the well-being and lifestyle needs of crew members are met.

Key Responsibilities
  • Develop and implement strategic initiatives to optimize crew resources and roster management.
  • Collaborate with internal stakeholders and vendors to establish and maintain policies on crew management.
  • Participate in key liaison with Flight Operations, Finance, People, Project Management Office, and other departments on long-term plans and projects.
  • Drive discussions and set priorities on the enhancement of roster assignment rules and related lifestyle schemes.
  • Conduct studies, such as trend analysis and scenario simulations, to propose optimized plans and support management directions in sustaining business growth and balancing crew lifestyle needs.
  • Design, monitor, and analyze relevant KPIs on operation aspects and provide recommendations on potential areas of improvement.
  • Lead crew consultation groups regularly to gather feedback and enhance crew rostering practices.
  • Drive system enhancement discussions with IT teams as the system owner of various ISD systems.
  • Support ISD quality and safety outcomes, including implementation and monitoring of related activities and processes to ensure ongoing compliance with all regulatory requirements.
Requirements
  • University graduate.
  • At least 5-7 years of relevant work experience in consulting or the airline industry.
  • Team leading experience is preferred.
  • Expertise in Inflight Service Delivery and Crew Operations is a plus.
  • Strong ability in strategic planning.
  • Good analytical skills in modeling/simulations with numbers.
  • Strong project management skills.
  • Strong influencing and interpersonal skills.
  • Proficiency in computer applications, e.g., MS Office.
  • Excellent written and oral communication skills in English.
Personal and Application Information

Cathay Pacific Airways Limited is an Equal Opportunities Employer. Personal data provided by job applicants will be used strictly in accordance with our personal data policy and for recruitment purposes only. Candidates not notified within eight weeks may consider their application unsuccessful. All related information will be kept in our file for up to 24 months. A copy of our Personal Information Collection Statement will be provided upon request by contacting our Data Protection Officer.



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