Customer Service Manager Assistant
1 month ago
Business Function
As a leading bank in Asia, DBS Consumer Banking Group is uniquely positioned to help customers achieve their goals and aspirations. Our comprehensive range of products and services, including deposits, investments, insurance, mortgages, credit cards, and personal loans, are designed to support customers at every stage of their lives.
Responsibilities
- Assist the Customer Service Manager in overseeing customer service and counter operations at the branch.
- Manage the overall staff and branch administration, ensuring adherence to internal and external regulatory requirements.
Requirements
- Post-secondary education or above.
- Minimum 3 years of relevant experience in branch operations, with 1-2 years at a managerial level.
- Sound knowledge of branch operations and banking-related ordinances.
- Strong communication and leadership skills, with high problem-solving capability.
- Customer-oriented with excellent interpersonal skills.
- HKIB Certified Banker preferred.
What We Offer
A competitive salary and benefits package, as well as the opportunity to work in a dynamic environment that supports your development and recognizes your achievements.
Selection Process
Only shortlisted candidates will be notified.
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