High Speed Rail Station Officer

1 day ago


Hong Kong, Central and Western District, Hong Kong SAR China Mass Transit Railway Full time
Job Description

We are seeking a highly motivated and customer-focused individual to join our team as a Station Officer-High Speed Rail. In this role, you will be responsible for ensuring the smooth operation of our high-speed rail stations, providing world-class customer service, and maintaining a safe and secure environment for passengers.

Responsibilities
  • Perform various station duties such as platform supervision, train service recovery, and crowd control.
  • Operate the Customer Service Centre and handle Automatic Fare Collection systems and equipment.
  • Provide exceptional customer service in accordance with our service standards and targets.
Requirements
  • A minimum of 5 passes at Grade E / Level 2 / 'Attained' or above in HKCEE / HKDSE, including English and Chinese Languages.
  • A minimum of 2 years of work experience, preferably gained in the travel or hospitality industries.
  • Proficiency in English, Cantonese, and Putonghua, with knowledge of simplified Chinese characters.
  • Effective communication skills and a strong customer-centric mindset.
  • Possession of a valid travel document to the Mainland of China.

  • Platform Supervisor

    10 hours ago


    Hong Kong, Central and Western District, Hong Kong SAR China Mass Transit Railway Full time

    Job SummaryWe are seeking a skilled and experienced Station Officer-High Speed Rail to join our team. In this role, you will be responsible for managing the day-to-day operations of our high-speed rail stations, ensuring the highest level of customer satisfaction, and contributing to the overall success of our organization.Main ResponsibilitiesManage station...


  • Hong Kong, Central and Western District, Hong Kong SAR China Mass Transit Railway Full time

    About the RoleWe are seeking a skilled and experienced individual to join our team as a Station Officer-High Speed Rail. This role offers an exciting opportunity to work in a dynamic environment and contribute to the success of our high-speed rail operations.Responsibilities:Supervise platforms and ensure the smooth operation of train services.Recover trains...


  • Hong Kong, Central and Western District, Hong Kong SAR China Mass Transit Railway Full time

    Job Title: High Speed Rail Station Operations SpecialistThis role involves overseeing station operations, including platform supervision, train service recovery, and crowd control. The ideal candidate will deliver exceptional customer services in accordance with set standards and targets.Responsibilities:Perform duties such as platform supervision, train...


  • Hong Kong, Central and Western District, Hong Kong SAR China Mass Transit Railway Full time

    Job DescriptionThe Mass Transit Railway is seeking a highly skilled and motivated individual to fill the position of Station Officer-High Speed Rail. As a key member of our team, you will be responsible for ensuring the smooth operation of our high-speed rail stations.Key Responsibilities:Perform station duties such as platform supervision, train service...


  • Hong Kong, Central and Western District, Hong Kong SAR China Mass Transit Railway Full time

    About the RoleThe Station Officer-High Speed Rail is a key position that requires a high level of professionalism, attention to detail, and excellent communication skills. As a member of our operations team, you will play a critical role in ensuring the safety and security of our passengers, while also providing a positive and memorable experience.Key...


  • Hong Kong, Central and Western District, Hong Kong SAR China Mass Transit Railway Full time

    Job DetailsThis is a challenging and rewarding role that requires a high level of skill and expertise. If you are a motivated and enthusiastic individual who is passionate about delivering exceptional customer service, we would like to hear from you.Key Responsibilities:Manage the day-to-day operations of a high-speed rail station.Coordinate with other teams...


  • Hong Kong, Central and Western District, Hong Kong SAR China Hitachi Rail Full time

    Job Title: Equipment and Facility Maintenance ProfessionalWe are seeking an experienced Maintenance Technician to join our team at Hitachi Rail in Hong Kong, China.About Hitachi RailAs a global leader in digital transformation and technology, we value diversity, inclusion, sustainability, and innovation.Responsibilities:Primary Responsibilities:The...


  • Hong Kong, Central and Western District, Hong Kong SAR China Mass Transit Railway Full time

    Company OverviewThe Mass Transit Railway (MTR) Corporation is a leading transportation provider in Hong Kong, committed to delivering safe, efficient, and reliable services to its passengers.


  • Hong Kong, Central and Western District, Hong Kong SAR China Mass Transit Railway Full time

    Company Overview">MTR Corporation, a leading transportation services provider in Hong Kong, is committed to delivering efficient and reliable rail services to its customers. Our team works together to ensure the smooth operation of our network, providing excellent customer experiences.


  • Hong Kong, Central and Western District, Hong Kong SAR China Mass Transit Railway Full time

    About Mass Transit RailwayWe are a leading transportation provider dedicated to delivering high-quality services to our customers. Our team works tirelessly to ensure that our passengers receive excellent service.Key ResponsibilitiesInventory Control: Implement effective inventory control measures to optimize stock levels and reduce waste.Supply Chain...


  • Hong Kong, Central and Western District, Hong Kong SAR China Hitachi Rail Full time

    Key ResponsibilitiesSolution Development: Develop customer knowledge through routine checks, counselling, and data analysis to anticipate operational problems and improve system/equipment operation.Issue Resolution: Collect, analyze, and summarize operating and engineering data to dispatch customer issues to the appropriate organizations, ensuring necessary...


  • Hong Kong, Central and Western District, Hong Kong SAR China JPC TEXSON LTD Full time

    About Us:JPC TEXSON LTD is a business syndicate with investments in Asia. We have a multi-family office investment fund that covers various sectors including real estate development, telecommunications, consumer retailing, and healthcare. Our company overview highlights our commitment to growth and expansion.The Role:As a Personal Assistant to Chairman, you...


  • Hong Kong, Central and Western District, Hong Kong SAR China Bank Of China (Hong Kong) Limited Full time

    Job DescriptionWe are seeking a skilled Strategic Procurement Professional to join our team at Bank Of China (Hong Kong) Limited.Key Responsibilities:Conduct comprehensive market analysis on various categories, including courier, cleaning, guarding, cash in transit, travel management, insurance, event management, consultancy, catering, manpower supply,...


  • Hong Kong, Central and Western District, Hong Kong SAR China UN News Full time

    Job DetailsThis Fundraising Operations Associate position involves providing high-quality customer service to donors, ensuring seamless communication and efficient data processing. The successful candidate will possess excellent interpersonal skills, attention to detail, and the ability to work collaboratively with the team to achieve shared goals. The role...


  • Hong Kong, Central and Western District, Hong Kong SAR China UN News Full time

    Company OverviewUN News is committed to delivering high-quality customer service to our donors, recognizing their valuable contributions to our mission. Our team strives to create a positive and supportive environment, fostering growth and development among staff members. We are seeking a highly motivated and detail-oriented individual to join our Donor Care...


  • Hong Kong, Central and Western District, Hong Kong SAR China JC Executive Search Full time

    Job SummaryWe are seeking a seasoned financial expert to oversee all accounting activities in one of our operating entities on the Mainland. The successful candidate will ensure compliance with local statutory requirements.Key Responsibilities:Provide strategic finance and operational advice to management, driving business development and performance...


  • Hong Kong, Central and Western District, Hong Kong SAR China Charlotte Frank Full time

    Overview of the RoleWe are seeking a skilled and experienced receptionist to join our team at Charlotte Frank Recruitment Ltd. The successful candidate will provide exceptional support to our clients and staff, ensuring a smooth and efficient workflow.Key Responsibilities:Welcoming and supporting clients and visitors.Handling phone calls, emails, and other...


  • Hong Kong, Central and Western District, Hong Kong SAR China JC Executive Search Full time

    Job OverviewJC Executive Search is seeking an experienced accounting professional to lead all financial activities in one of our operating entities on the Mainland. This key position requires a seasoned executive with strong expertise in accounting, financial management, and regulatory compliance.Accounting and Financial ExpertiseThe successful candidate...


  • Hong Kong, Central and Western District, Hong Kong SAR China Bird & Bird Full time

    Bird & Bird, a global law firm, combines exceptional legal expertise with deep industry knowledge to deliver world-class services to our clients. Our team of over 1,700 lawyers works across 32 offices worldwide, providing expert advice and support.We are committed to maintaining an inclusive working environment and are an equal opportunities employer. Our...


  • Hong Kong, Central and Western District, Hong Kong SAR China Eclipse Trading Full time

    OverviewEclipse Trading is a leading proprietary derivatives trading firm, headquartered in Hong Kong. Founded in 2007, we have grown to over 100 employees across four office locations – Hong Kong, Sydney, Shanghai, and Chicago.We specialize in equity derivatives and trade delta one, ETFs, commodity derivatives, and cryptocurrency products. Technology...