High Speed Rail Operations Officer

2 days ago


Hong Kong, Central and Western District, Hong Kong SAR China Mass Transit Railway Full time
About the Role

We are seeking a skilled and experienced individual to join our team as a Station Officer-High Speed Rail. This role offers an exciting opportunity to work in a dynamic environment and contribute to the success of our high-speed rail operations.

Responsibilities:

  • Supervise platforms and ensure the smooth operation of train services.
  • Recover trains from delays and cancellations, and take necessary actions to minimize disruptions.
  • Provide excellent customer service to passengers and respond to their queries and concerns.

Requirements:

  • Relevant work experience in a similar role or industry.
  • Excellent communication and interpersonal skills.
  • Ability to work effectively under pressure and in a fast-paced environment.
  • Knowledge of railway operations and procedures.

Benefits:

  • A competitive salary and benefits package.
  • Ongoing training and development opportunities.
  • A collaborative and supportive work environment.


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