Fundraising Operations Associate
2 days ago
This Fundraising Operations Associate position involves providing high-quality customer service to donors, ensuring seamless communication and efficient data processing. The successful candidate will possess excellent interpersonal skills, attention to detail, and the ability to work collaboratively with the team to achieve shared goals. The role requires a Bachelor's degree or equivalent in a relevant field and at least one year of experience in donor care services, customer service, account servicing, or data processing.
Key Responsibilities
- Undertake welcoming procedures to greet new donors, including sending welcome letters and making initial contact via phone.
- Follow up with donors for debit fail transactions via various channels.
- Prepare donation receipts for donors and answer donor inquiries through inbound calls or email within a one-working-day timeframe.
Requirements
- Education: Completed secondary level schooling or vocational training equivalent to secondary school level.
- Work Experience: At least one year working experience related to donor care service/customer services/account servicing/data processing.
- Key Competencies: Knowledge of MS Office, especially MS Word and MS Excel; typing speed: English (50 WPM) Chinese (20 WPM); proficiency in written and spoken Chinese (Cantonese and Putonghua) and English; ability to work flexible hours, including some evenings and weekends.
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Global Philanthropy Specialist
3 days ago
Hong Kong, Central and Western District, Hong Kong SAR China British Council Full timeRole PurposeThe Hong Kong Patron Manager will play a key role in supporting the launch and growth of our Hong Kong Patrons Circle.To cultivate and steward relationships with high-net-worth individuals in Hong Kong, working closely with our volunteer leadership, Director British Council Hong Kong, and Head of Individual Giving to meet annual income targets...
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International Philanthropy Manager
2 days ago
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Philanthropy Development Manager
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Private Equity Investment Professional
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Financial Operations Support Associate
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Operations Excellence Associate
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Front Office Associate
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Executive Leader in Non-Profit Sector
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Financial Services Associate
2 days ago
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Operations Manager
2 days ago
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Strategic Director for Special Education
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Payroll Operations Manager Hong Kong
4 hours ago
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Engineering Operations Manager
3 days ago
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Financial Operations Specialist
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Loan Operations Associate
2 days ago
Hong Kong, Central and Western District, Hong Kong SAR China CIMB BANK BERHAD Full timeAbout UsCIMB BANK BERHAD is a leading financial institution in the region, committed to delivering innovative solutions to our clients. With a strong presence in Hong Kong, we are well-equipped to handle complex financial transactions.We take pride in our ability to provide tailored services to our clients, catering to their unique needs and requirements.
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Logistics Business Development Associate
5 days ago
Hong Kong, Central and Western District, Hong Kong SAR China SHOPLINE Full timeAt SHOPLINE, we're committed to delivering exceptional logistics services that drive business growth for our merchants.We're seeking a highly skilled Logistics Business Development Associate to join our team. This role is perfect for individuals with a passion for building strong relationships and driving business results.About the Role:Build and sustain...
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Strategic Operations Professional
15 hours ago
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Strategic Business Operations Manager
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Warehouse Operations Manager
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Personnel Operations Specialist
4 hours ago
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