Operational Excellence Specialist for Payment Systems

4 hours ago

Hong Kong, Central and Western District, Hong Kong SAR China MUFG Full time

Company Overview

Mitsubishi UFJ Financial Group (MUFG) is one of the world's leading financial groups, striving to make a difference for every client, organization, and community we serve. Our values are built on long-term relationships, serving society, and fostering shared and sustainable growth for a better world.

We aim to be the world's most trusted financial group by investing in talent, technologies, and tools that empower our colleagues to own their careers. We value collaboration, innovation, speed, and agility, which enables us to provide exceptional services to our clients.

Job Description

As an Operational Excellence Specialist for Payment Systems, you will assist the team lead in managing daily operations and relevant activities to ensure timely processing, settlement, and reporting of transactions. You will participate in projects and represent Deposit and Payment Operations, performing reconciliation of pending/unprocessed/irregularity transactions.

You will support determining the level of support for new product offerings and manage the risk profile for the team. Additionally, you will investigate operational incidents/errors, prepare draft reports, and provide countermeasures/recommendations for improvement to mitigate risks in future.

Key Responsibilities:

  • To assist the team lead to manage daily operations and relevant activities to ensure timely processing, settlement, and reporting of transactions.
  • To participate in projects and represent Deposit and Payment Operations.
  • To perform the reconciliation of any daily pending/unprocessed/irregularity transactions.
  • To support in determining the level of support on new product offerings and managing the risk profile for the team.
  • To investigate operational incidents/errors and prepare draft reports, providing countermeasures/recommendations for improvement to mitigate risk in future.
  • To support development of the team's strategy including but not limited to review and re-engineer current procedures/workflows to enhance the efficiency of operations.
  • To participate in ad-hoc exercise in response to the inspections and examinations by auditors, authorities, or regulators.
  • To develop and maintain strong stakeholder management with key stakeholders both within MUFG and externally, e.g. HKICL.
  • To deliver a high quality of service to enhance the function's reputation and meet customer's expectations.
  • To work in partnership with various departments including but not limited to Relationship Managers, Global Markets, Transaction Banking, Compliance and relevant Stakeholders to consult on complex transaction issues.
  • To work in partnership with Compliance when transaction occurs that may be subject to restrictions, including but not limited to, Sanctions, MUFG's standard procedures and local regulations.
  • To update the Branch operations manual from time to time and to update all policies to ensure alignment to regulations.
  • To adhere to the department's strategies and requirements from compliance, branch management and Head Office.

Requirements and Qualifications

To succeed in this role, you should have:

  • Tertiary Education.
  • Minimum of 6 years of relevant experience.
  • Sound knowledge of Faster Payment System and domestic remittance operations in Hong Kong.
  • Strong communication and presentation skills to influence using technical data and information to support the line of reasoning.
  • Good knowledge of AML requirement applicable to payment operations.
  • Substantial experiences in high volume of payment transactions with banking systems.
  • Good personal integrity and control mind set.
  • Good communication skills and proficient in written and spoken English.
  • Excellent computer literacy, especially in Microsoft Office Excel and Word.

  • Payment System Modernization Specialist

    7 days ago

    Hong Kong, Central and Western District, Hong Kong SAR China Unity Partners Full time

    **About Unity Partners**A trusted name in financial services, our company is investing in cutting-edge technology to improve banking systems and enhance customer experiences.We are a team of professionals focused on upgrading payment systems as part of an exciting modernization project that will revolutionize the way we process transactions.**The...

  • Cheque Payment Operations Specialist

    4 days ago

    Hong Kong, Central and Western District, Hong Kong SAR China ACCA Careers Full time

    OverviewOur client, a top-tier investment bank with global business operations, seeks an experienced Operations Analyst to join their team.The RoleProcess daily payments and inward/outward remittances efficientlySpecialise in cheque settlement proceduresCommunicate effectively with internal and external stakeholders on transactions and enquiriesTake on...

  • Senior Operations Manager, Deposit and Payment Solutions

    5 days ago

    Hong Kong, Central and Western District, Hong Kong SAR China MUFG Full time

    Operations Excellence in Deposit and Payment ServicesMitsubishi UFJ Financial Group (MUFG) is a leading financial institution that prides itself on delivering exceptional customer experiences. We're seeking a skilled Senior Operations Manager to join our Deposit and Payment Operations team.This role will be responsible for managing daily operations, ensuring...

  • Business Analyst for Operations System Implementation

    4 days ago

    Hong Kong, Central and Western District, Hong Kong SAR China Tek Systems Full time

    About Tek Systems">Our client, a leading international insurance company, is committed to excellence in providing innovative solutions to its customers.">Job Description">The successful candidate will be responsible for representing the operations team in the implementation of a new operations system, ensuring that it meets their needs and streamlines...

  • Senior Operations Manager for Deposit and Payment Services

    2 days ago

    Hong Kong, Central and Western District, Hong Kong SAR China MUFG Full time

    About MUFGMitsubishi UFJ Financial Group (MUFG) is a leading global financial institution dedicated to providing innovative financial solutions to its clients. With a vision to be the world's most trusted financial group, MUFG prioritizes long-term relationships, serving society, and fostering shared and sustainable growth.Job DescriptionThis role will...

  • Data Operations Specialist

    6 days ago

    Hong Kong, Central and Western District, Hong Kong SAR China Pontoon Asia Pacific Full time

    Job Title: Data Operations SpecialistAbout Pontoon Asia PacificPontoon Asia Pacific is a leading provider of data operations services in the region. We are committed to delivering high-quality solutions that meet the evolving needs of our clients.Job Description:Key Responsibilities:Process payments and receipts, including check deposits, FPS and RTGS...

  • Financial Operations Specialist

    5 days ago

    Hong Kong, Central and Western District, Hong Kong SAR China GF Holdings (Hong Kong) Corporation Limited Full time

    Company OverviewGF Holdings (Hong Kong) Corporation Limited is a leading financial institution in the industry.Job SummaryWe are seeking a highly skilled Financial Operations Specialist to join our team. The successful candidate will be responsible for assisting in daily accounting duties and operations, handling staff disbursements and payments of vendors'...

  • Payment Services Operations Manager

    4 days ago

    Hong Kong, Central and Western District, Hong Kong SAR China Bank of Communications Co., Ltd. London Branch Full time

    As a member of the Bank of Communications Co., Ltd. London Branch team, you will play a key role in overseeing the day-to-day operations of our payment services department.Job OverviewWe are seeking an experienced and skilled Deputy Manager to join our team and contribute to the success of our remittance and settlement activities.ResponsibilitiesSupervise...

  • Senior Treasury Operations Specialist

    7 days ago

    Hong Kong, Central and Western District, Hong Kong SAR China Mizuho Bank, Ltd Full time

    About the Company">Mizuho Bank, Ltd. is a leading global financial services provider with operations in nearly 35 countries and over 55,000 employees worldwide.">Job Overview">The Senior Treasury Operations Specialist will play a key role in ensuring the efficient settlement of treasury and market transactions while monitoring real-time RTGS intra-day...

  • Chief Financial Operations Specialist

    4 days ago

    Hong Kong, Central and Western District, Hong Kong SAR China Mandarin Oriental Hotel Group Limited Full time

    Mandarin Oriental, Hong Kong is the flagship hotel of the group and an icon in its own right. This esteemed hotel has delighted guests with award-winning service and impressive facilities since 1963, establishing itself as a much-loved address for those seeking an exclusive sanctuary in the heart of this exciting metropolis.We believe that our colleagues...

  • Investment Operations Specialist

    7 days ago

    Hong Kong, Central and Western District, Hong Kong SAR China Omni Group Asia Ltd. Full time

    **Job Overview at Omni Group Asia Ltd.**We are seeking an experienced Investment Operations Specialist to join our team in ensuring the efficient execution of investment operations.The ideal candidate will possess a strong background in fund or investment operations, with excellent analytical and problem-solving skills.**Key Responsibilities:**Maintain...

  • Remittance and Deposit Operations Specialist

    4 days ago

    Hong Kong, Central and Western District, Hong Kong SAR China IGNITE RECRUITMENT HONG KONG LIMITED Full time

    Job Description:As a Remittance and Deposit Operations Specialist, you will play a vital role in the banking environment by handling inward and outward remittances, cheque clearing processing, and cheque collection requests. Your key responsibilities will include performing client's banking instructions on deposit and cash operations such as new deposits,...

  • Financial Operations Specialist for Charitable Trusts and Funds

    2 days ago

    Hong Kong, Central and Western District, Hong Kong SAR China Fortune&Future Hong Kong Limited Full time

    **Company Overview:**Fortune&Future Hong Kong Limited is a leading organization that specializes in financial management services. Our company values expertise, professionalism, and attention to detail.**Job Description:**We are seeking an experienced Financial Operations Specialist to join our team. The ideal candidate will have extensive knowledge of...

  • Remittance Operations Specialist

    3 days ago

    Hong Kong, Central and Western District, Hong Kong SAR China Dah Sing Financial Group Full time

    About Dah Sing Financial GroupThe Dah Sing Financial Group is a leading financial services provider in Hong Kong, offering banking, insurance, and financial services through its extensive network. With over 70 branches across Hong Kong, Macau, and Mainland China, the company aims to deliver exceptional customer experiences.We foster an environment that...

  • Strategic Business Technology Leader for Global Payment Solutions

    7 days ago

    Hong Kong, Central and Western District, Hong Kong SAR China Bank Of China (Hong Kong) Limited Full time

    Job Description"> ">">Company Overview: As a leading international banking group, Bank of China (Hong Kong) Limited is committed to delivering innovative financial solutions to our customers.">About the Role: We are seeking an experienced Business Technology Manager to lead our global payment solutions team. This is a critical role that requires a strong...

  • IT Operations Specialist for Global IT Infrastructure

    5 days ago

    Hong Kong, Central and Western District, Hong Kong SAR China Fargo Wealth Group Limited Full time

    Company OverviewFargo Wealth Group Limited is a leading financial institution with multiple offices across the globe, including Hong Kong, Mainland China, and Singapore. We are committed to providing top-notch IT services to support our business operations.Job DescriptionWe are seeking an experienced IT Specialist to join our team as an IT Operations...

  • Computer Systems Operations Specialist

    7 days ago

    Hong Kong, Central and Western District, Hong Kong SAR China Hong Kong Exchanges and Clearing Limited Full time

    Company Overview:Hong Kong Exchanges and Clearing Limited is home to Asia's most dynamic and vibrant capital markets. We connect capital, ideas, inspiration, and innovation for deeper, more diverse, and liquid global capital markets.We provide greater choice and opportunity for our customers every day. Our commitment to long-term development of our business...

  • System Infrastructure Specialist

    16 hours ago

    Hong Kong, Central and Western District, Hong Kong SAR China Bank Of China (Hong Kong) Limited Full time

    At Bank Of China (Hong Kong) Limited, we are seeking an experienced System Infrastructure Specialist to join our team. This role will play a critical part in the design, implementation, and maintenance of our Linux systems.Company OverviewOur company is a leading financial institution with a strong commitment to innovation and excellence. We strive to create...

  • International Fund Operations Specialist

    16 hours ago

    Hong Kong, Central and Western District, Hong Kong SAR China CICC Full time

    **Company Overview:**CICC is a leading financial institution dedicated to providing top-notch services in the international fund operations sector. Our team consists of experts who work together to ensure seamless and efficient processes for our clients.**Job Description:**We are seeking a highly skilled International Fund Operations Specialist to join our...

  • Corporate Lawyer Operations Specialist

    7 days ago

    Hong Kong, Central and Western District, Hong Kong SAR China Reap Full time

    About ReapReap is a pioneering fintech company transforming the way businesses manage their payments and expenses.We are a Visa licensed principal issuer and BIN sponsor based in Hong Kong, offering a secure and compliant card program with unmatched speed and flexibility to issue cards, authorize transactions, and manage payment operations in real time.Our...