Financial Institutions Relationship Director

5 days ago


Hong Kong Island, Hong Kong SAR China DBS Bank Full time

As a Vice President Banking Operations Specialist at DBS Bank, you will be part of a dynamic team that delivers exceptional banking services to Fintech/Money Service Operator (MSO) clients. Your primary responsibility will be to manage a portfolio of clients and ensure their operational requirements are met.

Responsibilities
  1. You will act as the client's primary point of contact, developing and maintaining strong relationships with senior-level decision-makers within the client organization.
  2. Working closely with the Bank's various Product and Regional FIG teams, you will originate, solve, and implement currency clearing, payables/receivables, and liquidity management products.
  3. Collaboration with other teams, such as Payment Operations, GTS, and GFM, will be crucial to resolve ongoing operational and technical issues.
  4. You will be responsible for coordinating different workstreams amongst the various teams to ensure timely and efficient delivery of the solutions.
  5. The Compliance/FCSS approvals process for new clients, new fund flows for existing clients, and periodic Customer Due Diligence (CDD)/Enhanced Due Diligence (EDD) will require your attention.
  6. You will conduct regular Account Activity Reviews (AAR) on existing clients, surface risks internally where appropriate, and maintain regular dialogue with clients on their payment flows.
  7. Taking ownership of the end-to-end customer journey, including payment RFIs, is also essential.
  8. Familiarity with DBS Group's product proposition and developing business acumen/commercial intuition to make risk-reward tradeoffs that benefit DBS are necessary skills.
  9. You must demonstrate the bank's brand and PRIDE values, learn best practices, and assist in cross-border collaboration and coordination when required.


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