Officer, Sales and Onboarding Support Professional

2 days ago


Hong Kong, Central and Western District, Hong Kong SAR China 00541 Citibank (Hong Kong) Limited Full time

Citibank is committed to providing exceptional client experiences through our comprehensive range of consumer banking services, including Citi Priority, Citigold, and Citigold Private Client. We are seeking a skilled professional to join our team as Officer, IPB Sales and Onboarding Support, based in Hong Kong.

We offer a supportive work environment that empowers you to make healthy decisions and manage your financial well-being. For instance:

  • We provide access to telehealth options, health advocates, and confidential counseling to promote your physical and mental well-being.
  • We have an expanded Paid Parental Leave Policy that includes Citi employees worldwide.
  • We empower our employees to manage their financial well-being and plan for the future.
  • We provide access to learning and development resources to help broaden and deepen your skills and knowledge.
  • We offer generous paid time off packages to help you balance your work and life.
  • We provide resources and tools to volunteer in the communities where you live and work.

In this role, you will be responsible for performing business analysis, documenting the current and future state of Client Reports and Advices, and providing regular status updates for all project participants. You will also work with various Legal & Compliance teams to obtain sign-off on all regulatory business requirements.

As a successful candidate, you will have the following skills and experience:

  • Previous relevant experience preferred.
  • Proficient in Microsoft Office.
  • General knowledge of client reporting across the industry and our competitors.
  • Working knowledge of SQL environments and database queries.
  • Proven organization and time management skills.
  • Demonstrated problem-solving, detail-oriented, sense of control, and customer service and decision-making skills.
  • Consistently demonstrates clear and concise written and verbal communication skills.

At Citi, you will have the opportunity to grow your career, give back to your community, and make a real impact. Apply for this role today and take the next step in your career.



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