IPB Sales and Onboarding Support Expert

8 hours ago


Hong Kong, Central and Western District, Hong Kong SAR China 00541 Citibank (Hong Kong) Limited Full time

Citibank offers a unique opportunity for an experienced professional to join our team as Officer, IPB Sales and Onboarding Support in Hong Kong. This role plays a crucial part in supporting our clients' financial needs and driving business growth.

About Citibank

Citibank is a leading global bank with a presence in over 160 countries. Our mission is to provide innovative financial solutions that meet the evolving needs of our clients. As a member of our team, you will have access to a wide range of resources and tools to help you succeed.

The Role

We are seeking a highly skilled and motivated individual to join our team as Officer, IPB Sales and Onboarding Support. The successful candidate will be responsible for providing exceptional client service, managing multiple projects simultaneously, and collaborating with cross-functional teams to drive business results.

Key Responsibilities

  • Perform business analysis and documentation of current and future state of Client Reports and Advices
  • Work with various Legal & Compliance teams to obtain sign-off on all regulatory business requirements
  • Serve as primary liaison between key business stakeholders and technology
  • Create and facilitate training sessions, webcast demos, and write User Acceptance Test scripts and business scenarios against specified requirements
  • Manage and maintain project plans and act as project manager for all follow-ups across various departments

Requirements

  • Previous relevant experience in sales and onboarding support
  • Proficient in Microsoft Office
  • General knowledge of client reporting across the industry and competitors
  • Working knowledge of SQL environments and database queries
  • Proven organization and time management skills

Benefits

As a valued member of our team, you will enjoy a competitive salary of $$80,000 - $120,000 per year, depending on experience. In addition, you will receive a comprehensive benefits package, including medical insurance, retirement plan, and paid time off. We also offer opportunities for career growth and development, as well as a dynamic and inclusive work environment.

About Citi

Citigroup Inc. and its subsidiaries (



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