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Director, Third Party Governance and Operational Resilience Lead, Asia

2 months ago


Hong Kong, Central and Western District, Hong Kong SAR China Company 331 - Manulife Financial Asia Limited Full time

Job Summary

The Asia Third Party Risk and Governance Lead will be responsible for overseeing and coordinating third-party risk management in line with new policy being drafted to comply with OSFI B10 for Asia franchise across all business units.

Key Responsibilities

  • Lead a cross-functional regional team to ensure compliance to third-party policy, creating Asia procedures outlining the development of a third-party lifecycle assessment risk management program ensuring alignment with all applicable laws and regulatory guidance.
  • Supervise and guide the inventory completion and risk assessment of all third-party relationships.
  • Guide the team on best practices.
  • Provide governance on third-party inventory and ensure completeness.
  • Train and coach appointed team members on third-party assessment.
  • Set governance and MIS processes for KPIs.
  • Work in partnership with Segment and Global Stakeholders, such as Risk, IT, procurement, and distribution, to develop formal procedures needed.
  • Inventory Management and Support.
  • Provide regular status updates on overall Asia Segment third-party program status to Asia risk and global committees.
  • Availability to work on ad-hoc third-party or other Risk & Control Projects deemed a priority by the organization.
  • Interface with internal audit teams and regulatory representatives providing program adherence, emerging risks, roadmap, and efficiency initiatives; key representative for third-party program during exams and audits.
  • Work on Asia Operations BCP enhancements and Operational Resilience related requirements as needed by upcoming OSFI circulars. Be a lead for Asia Operations for these activities.

Impact and Motivation

This role is critical for Asia to ensure compliance to regulatory requirements and expectations.

Requirements

  • Bachelor's degree.
  • Minimum of 10+ years' experience working in corporate with Operations or risk management with knowledge of financial institutions.
  • Knowledge of applicable Financial Services Industry legislation, policies, and best practices regarding usage and management of third parties.
  • Ability to work in a global business setting.
  • Ability to work independently and as part of a team to complete assigned tasks within stated guidelines, deadlines with competing priorities.
  • Ability to analyze and organize large volumes of data.
  • Exceptional written, communication, and presentation skills.
  • Proven experience in stakeholder management with communication and partnership in regional, local business levels, and external parties.
  • Leadership required to influence and lead team to achieve deadlines and to overcome/resolve unforeseen challenges.
  • Collaborative mindset with good influencing skills to a wide range of internal and external stakeholders.
  • Experience in project management discipline, executing projects by developing execution and delivery plan, and effectively managing multiple stakeholders simultaneously.

What We Offer

  • A competitive salary and benefits packages.
  • A growth trajectory that extends upward and outward, encouraging you to follow your passions and learn new skills.
  • A focus on growing your career path with us.
  • Flexible work policies and strong work-life balance.
  • Professional development and leadership opportunities.

About Us

Company 331 - Manulife Financial Asia Limited is a leading international financial services group that helps people make their decisions easier and lives better. We provide financial advice, insurance, and wealth and asset management solutions for individuals, groups, and institutions. At the end of 2022, we had more than 40,000 employees, over 116,000 agents, and thousands of distribution partners, serving over 34 million customers. At the end of 2022, we had $1.3 trillion (US$1.0 trillion) in assets under management and administration, including total invested assets of $0.4 trillion (US $0.3 trillion), and segregated funds net assets of $0.3 trillion (US$0.3 trillion). We trade as 'MFC' on the Toronto, New York, and the Philippine stock exchanges, and under '945' in Hong Kong.

Our Commitment to You

  • Values-first culture. We lead with our Values every day and bring them to life together.
  • Boundless opportunity. We create opportunities to learn and grow at every stage of your career.
  • Continuous innovation. We invite you to help redefine the future of financial services.
  • Delivering the promise of Diversity, Equity, and Inclusion. We foster an inclusive workplace where everyone thrives.
  • Championing Corporate Citizenship. We build a business that benefits all stakeholders and has a positive social and environmental impact.