Director, Third Party Governance and Operational Resilience Lead, Asia

7 days ago

Hong Kong, Central and Western District, Hong Kong SAR China Manulife Full time

Job Summary

The Asia Third Party Risk and Governance Lead will be responsible for overseeing and coordinating third-party risk management in line with new policy being drafted to comply with regulatory requirements for Asia across all business units. In this role, the person will assist multiple diverse business units across functions and countries in managing third-party inventory and risk management requirements to ensure compliance with global risk policies.

Key Responsibilities

  • Lead a cross-functional regional team to ensure compliance with third-party policy, creating Asia procedures outlining the development of a third-party lifecycle assessment risk management program, ensuring alignment with all applicable laws and regulatory guidance.
  • Supervise and guide the completion of third-party inventory and risk assessments for all third-party relationships.
  • Guide the team on best practices for third-party risk management.
  • Provide governance on third-party inventory and ensure completeness.
  • Train and coach appointed team members on third-party assessments.
  • Establish governance and MIS processes for KPIs.
  • Work in partnership with Segment and Global Stakeholders, such as Risk, IT, procurement, and distribution, to develop formal procedures needed.
  • Manage third-party inventory and support.
  • Provide regular status updates on the Asia Segment third-party program status to Asia risk and global committees.
  • Be available to work on ad-hoc third-party or other risk and control projects deemed a priority by the organization.
  • Interface with internal audit teams and regulatory representatives, providing program adherence, emerging risks, roadmap, and efficiency initiatives; key representative for the third-party program during exams and audits.
  • Work on Asia Operations BCP enhancements and Operational Resilience-related requirements as needed by upcoming regulatory circulars. Be a lead for Asia Operations for these activities.

Impact and Motivation

This role is critical for Asia to ensure compliance with regulatory requirements and expectations.

What We Are Looking For

  • Bachelor's degree.
  • Minimum of 10+ years' experience working in corporate with operations or risk management, with knowledge of financial institutions.
  • Knowledge of applicable Financial Services Industry legislation, policies, and best practices regarding the usage and management of third parties.
  • Ability to work in a global business setting.
  • Ability to work independently and as part of a team to complete assigned tasks within stated guidelines, deadlines, with competing priorities.
  • Ability to analyze and organize large volumes of data.
  • Exceptional written, communication, and presentation skills.
  • Proven experience in stakeholder management with communication and partnership in regional, local business levels, and external parties.
  • Leadership required to influence and lead a team to achieve deadlines and to overcome/resolve unforeseen challenges.
  • Collaborative mindset with good influencing skills to a wide range of internal and external stakeholders.
  • Experience in project management discipline, executing projects by developing execution and delivery plans, and effectively managing multiple stakeholders simultaneously.

What We Offer

  • A competitive salary and benefits package.
  • A growth trajectory that extends upward and outward, encouraging you to follow your passions and learn new skills.
  • A focus on growing your career path with us.
  • Flexible work policies and strong work-life balance.
  • Professional development and leadership opportunities.

Our Commitment to You

  • Values-first culture.
  • Boundless opportunity.
  • Continuous innovation.
  • Delivering the promise of Diversity, Equity, and Inclusion.
  • Championing Corporate Citizenship.

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