Director, Third Party Governance and Operational Resilience Lead, Asia
1 month ago
Job Opportunity
The Asia Third Party Risk & Governance Lead will be responsible for overseeing and coordinating third-party risk management in line with new policies to comply with OSFI B10 for the Asia franchise across all business units. In this role, the person will assist multiple diverse business units across functions and countries in managing third-party inventory and risk management requirements to ensure compliance with Global Risk Policy.
Key Responsibilities
- Lead a cross-functional regional team to ensure compliance with third-party policy, creating Asia procedures outlining the development of a third-party lifecycle assessment risk management program, ensuring alignment with all applicable laws and regulatory guidance.
- Supervise and guide the completion of third-party inventory and risk assessments.
- Guide the team on best practices.
- Provide governance on third-party inventory and ensure completeness.
- Train and coach appointed team members on third-party assessments.
- Set governance and MIS processes for KPIs.
- Work in partnership with Segment and Global Stakeholders, such as Risk, IT, procurement, and distribution, to develop formal procedures.
- Inventory Management and Support.
- Provide regular status updates on the Asia Segment third-party program status to Asia risk and global committees.
- Be available to work on ad-hoc third-party or other Risk & Control Projects deemed a priority by the organization.
- Interface with internal audit teams and regulatory representatives, providing program adherence, emerging risks, roadmap, and efficiency initiatives; key representative for the third-party program during exams and audits.
- Work on Asia Operations BCP enhancements and Operational Resilience related requirements as needed by upcoming OSFI circulars, leading Asia Operations for these activities.
Creating Impact
This role is critical for Asia to ensure compliance with regulatory requirements and expectations.
What Motivates You
- You obsess about customers, listen, engage, and act for their benefit.
- You think big, with curiosity to discover ways to use your agile approach and enable business outcomes.
- You thrive in teams and enjoy getting things done together.
- You take ownership and build solutions, focusing on what matters.
- You do what is right, work with integrity, and speak up.
- You share your humanity, helping us build a diverse and inclusive work environment for everyone.
What We Are Looking For
- Bachelor's degree.
- Minimum of 10+ years' experience working in corporate with Operations or risk management, with knowledge of financial institutions.
- Knowledge of applicable Financial Services Industry legislation, policies, and best practices regarding the usage and management of third parties.
- Ability to work in a global business setting.
- Ability to work independently and as part of a team to complete assigned tasks within stated guidelines, deadlines, with competing priorities.
- Ability to analyze and organize large volumes of data.
- Exceptional written, communication, and presentation skills.
- Proven experience in stakeholder management with communication and partnership in regional, local business levels, and external parties.
- Leadership required to influence and lead the team to achieve deadlines and to overcome/resolve unforeseen challenges.
- Collaborative mindset with good influencing skills to a wide range of internal and external stakeholders.
- Experience in project management discipline, executing projects by developing execution and delivery plans, and effectively managing multiple stakeholders simultaneously.
What We Can Offer You
- A competitive salary and benefits packages.
- A growth trajectory that extends upward and outward, encouraging you to follow your passions and learn new skills.
- A focus on growing your career path with us.
- Flexible work policies and strong work-life balance.
- Professional development and leadership opportunities.
Our Commitment to You
- Values-first culture. We lead with our Values every day and bring them to life together.
- Boundless opportunity. We create opportunities to learn and grow at every stage of your career.
- Continuous innovation. We invite you to help redefine the future of financial services.
- Delivering the promise of Diversity, Equity, and Inclusion. We foster an inclusive workplace where everyone thrives.
- Championing Corporate Citizenship. We build a business that benefits all stakeholders and has a positive social and environmental impact.
About Manulife and John Hancock
Manulife Financial Corporation is a leading international financial services group that helps people make their decisions easier and lives better. With our global headquarters in Toronto, Canada, we operate as Manulife across our offices in Asia, Canada, and Europe, and primarily as John Hancock in the United States. We provide financial advice, insurance, and wealth and asset management solutions for individuals, groups, and institutions. At the end of 2022, we had more than 40,000 employees, over 116,000 agents, and thousands of distribution partners, serving over 34 million customers. At the end of 2022, we had $1.3 trillion (US$1.0 trillion) in assets under management and administration, including total invested assets of $0.4 trillion (US $0.3 trillion), and segregated funds net assets of $0.3 trillion (US$0.3 trillion). We trade as 'MFC' on the Toronto, New York, and the Philippine stock exchanges, and under '945' in Hong Kong.
Manulife is an Equal Opportunity Employer
At Manulife/JohnHancock, we embrace our diversity. We strive to attract, develop, and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement, and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, color, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.
It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact .
-
Hong Kong, Central and Western District, Hong Kong SAR China Company 331 - Manulife Financial Asia Limited Full timeJob SummaryWe are seeking a highly skilled and experienced Director, Third Party Governance and Operational Resilience Lead, Asia to join our team at Company 331 - Manulife Financial Asia Limited. This is a critical role that requires a strong understanding of third-party risk management and governance, as well as excellent leadership and communication...
-
Hong Kong, Central and Western District, Hong Kong SAR China Company 331 - Manulife Financial Asia Limited Full timeJob SummaryThe Asia Third Party Risk and Governance Lead will be responsible for overseeing and coordinating third-party risk management in line with new policy being drafted to comply with OSFI B10 for Asia franchise across all business units. This role will assist multiple diverse business units across functions and countries in managing third-party...
-
Hong Kong, Central and Western District, Hong Kong SAR China Manulife Full timeAbout the OpportunityWe are seeking a highly skilled professional to lead our Asia Third Party Risk & Governance function, ensuring compliance with regulatory requirements and industry best practices. This role will oversee the coordination of third-party risk management across all business units in Asia, working closely with stakeholders to develop and...
-
Hong Kong, Central and Western District, Hong Kong SAR China Company 331 - Manulife Financial Asia Limited Full timeCompany OverviewAt Company 331 - Manulife Financial Asia Limited, we are dedicated to helping our customers achieve their financial goals. Our company is a leading international financial services group that provides financial advice, insurance, and wealth and asset management solutions for individuals, groups, and institutions.We operate across multiple...
-
Senior Manager, Third Party Risk Governance
1 month ago
Hong Kong, Central and Western District, Hong Kong SAR China Sun Life Full timeJob SummaryThis is a senior-level role responsible for leading and overseeing the delivery of Third-Party Risk Management (TPRM) initiatives across the Asia region. The successful candidate will work closely with business stakeholders to implement and manage TPRM programs and activities throughout the TPRM Life Cycle.Key ResponsibilitiesDevelop and implement...
-
Head of Technology Third Party Management
1 month ago
Hong Kong, Central and Western District, Hong Kong SAR China HSBC Full timeJob Title: Head of Technology Third Party ManagementHSBC is seeking a highly skilled and experienced professional to lead our Technology Third Party Management function. As a key member of the Technology, Innovation and Data Chief Operating Office team, you will be responsible for overseeing the end-to-end third party process in Technology, ensuring...
-
Third Party Risk Management Specialist
1 month ago
Hong Kong, Central and Western District, Hong Kong SAR China Kerry Consulting Pte Ltd Full timeJob Title: Third Party Risk ProfessionalKerry Consulting Pte Ltd is seeking a highly skilled Third Party Risk Professional to join their team in Hong Kong.Job Summary:We are looking for a seasoned professional with a strong background in third party risk management to develop and implement a comprehensive third party risk management framework and strategy...
-
Senior Business Resilience Strategist
5 days ago
Hong Kong, Central and Western District, Hong Kong SAR China HSBC Full timeBusiness Resilience Expert Sought by HSBCJob SummaryHSBC Insurance HK is seeking a highly skilled professional to fill the role of Head of Business Resilience. This is a challenging opportunity to lead the company's Business Resilience Team, focusing on managing all aspects of business resilience, including cyber and information technology controls, data...
-
Hong Kong, Central and Western District, Hong Kong SAR China Sun Life Full timeJob Title: Senior Manager, Third Party Risk Management LeaderSun Life is seeking a seasoned Third Party Risk Management professional to lead and oversee the delivery of Third-Party Risk Management initiatives across Asia.Key Responsibilities:Leverage your expertise in risk management to develop and implement effective TPRM policies and operating guidelines...
-
Hong Kong, Central and Western District, Hong Kong SAR China Wayfair Full timeAbout the RoleWayfair is seeking a highly experienced and accomplished Strategic Logistics Director to lead our Asia Operations team. As a key member of our global logistics organization, you will be responsible for developing and implementing strategies to drive operational excellence and efficiency across our Asian supply chain.Key...
-
Hong Kong, Central and Western District, Hong Kong SAR China Citi Full timeAbout the RoleCiti is seeking a highly skilled Operational Resilience Strategy and Governance Manager to join our team in APAC. In this role, you will play a key part in ensuring that our operations are resilient and able to withstand disruptions.Key Responsibilities• Develop and implement operational resilience strategies across the region• Collaborate...
-
Third Party Risk Management Expert
4 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Kerry Consulting Pte Ltd Full timeJob OverviewA leading financial institution in Hong Kong is seeking an experienced Third Party Risk professional to join their team.
-
Strategic Operations Lead
5 days ago
Hong Kong, Central and Western District, Hong Kong SAR China HSBC Full timeA Career in Performance ServicesHang Seng Bank is committed to excellence in service. Our people are our most valuable asset and play a crucial role in enhancing our performance for customers and delivering best-in-class products and services.We are seeking a high-calibre professional to join our team as Strategic Operations Lead to oversee bank-wide...
-
Third-party Risk Management Specialist
1 month ago
Hong Kong, Central and Western District, Hong Kong SAR China Avery Dennison Full timeJob Title: Third-party Risk AnalystAt Avery Dennison, we are seeking a highly skilled Third-party Risk Analyst to join our Procurement Excellence team. This role is responsible for overseeing the due diligence process for our key suppliers and vendors, ensuring thorough vetting and continual monitoring of their performance and risk profile.Key...
-
Hong Kong, Central and Western District, Hong Kong SAR China Citi Full timeAbout CitiCiti's Treasury and Trade Solutions (TTS) provides integrated cash management and trade finance services to multinational corporations, financial institutions, and public sector organizations across the world. The TTS business across both clusters in APAC - Japan, Asia North & Australia (JANA) and Asia South (AS) provides market-leading...
-
Hong Kong, Central and Western District, Hong Kong SAR China Wayfair Full timeJob DescriptionCastleGate Forwarding (CGF) is a fast-growing digital freight forwarding organization within Wayfair's broader CastleGate Logistics network. Our mission is to provide Wayfair suppliers with turn-key Freight Forwarding services that are predictable and reliable, enabling them to scale their business efficiently.We are seeking a highly skilled...
-
Hong Kong, Central and Western District, Hong Kong SAR China Manulife Full timeAbout the RoleWe are seeking a highly skilled Senior Business Continuity Manager to join our IT Resilience team. As a key member of our organization, you will be responsible for leading and managing regular exercises, including cybersecurity tabletop, technology recovery, business unit alternate site, and emergency notification.ResponsibilitiesDevelop and...
-
Global Operational Resilience Strategist
2 days ago
Hong Kong, Central and Western District, Hong Kong SAR China HSBC Full timeJob DescriptionHSBC is seeking a high-calibre professional to join our team as an Operations Resilience Analyst, Chief Control Office. As a key member of the Global Service Delivery team, you will play a crucial role in supporting the delivery of the Operational Resilience programme for HSBC, Hong Kong (AMH). Key Responsibilities:Support the AMH businesses...
-
Chief Risk Governance Officer
4 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Prudential plc Full timeAt Prudential plc, we're dedicated to protecting our customers' futures and connecting with our communities. As a leading international financial services group, we're committed to fostering a culture of diversity and inclusion.Job DescriptionRisk Governance RoleWe're seeking an experienced Chief Risk Governance Officer to oversee the implementation of...
-
Business Risk Analyst
5 days ago
Hong Kong, Central and Western District, Hong Kong SAR China ECMS (Asia) Full timeJoin ECMS (Asia) as a Business Risk Analyst & Operations Manager for a 1-Year Contract, Extend/Perm. You will partner with a global insurance firm to support the team and business unit for operational risk. Key Responsibilities:* Manage project timelines and collect functional requirements between the risk and internal teams* Support and improve the...
