Client Engagement Specialist

2 weeks ago


Hong Kong Island, Hong Kong SAR China Tridge Full time

About Our Team

The Pay & Exchange team is responsible for the development and full-scale management of TridgePay, an independent digital escrow and payment solution tailored for B2B trade transactions. As a small but highly agile team, we take pride in our lean operations, high ownership, and relentless drive to deliver exceptional service and value to our customers.

Your Impact

  • Facilitate client communication if further KYC documents or information are required.
  • Help answer or assist with client inquiries regarding compliance or product matters for the KYC journey.
  • Direct the client to relevant stakeholders for other inquiries.

Requirements

  1. Strong analytical, investigative and research skills.
  2. Ability to work independently and as part of a team.
  3. Excellent problem-solving and time management skills.
  4. Strong communication and interpersonal skills.


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