Client Engagement Specialist
2 weeks ago
About Our Team
The Pay & Exchange team is responsible for the development and full-scale management of TridgePay, an independent digital escrow and payment solution tailored for B2B trade transactions. As a small but highly agile team, we take pride in our lean operations, high ownership, and relentless drive to deliver exceptional service and value to our customers.
Your Impact
- Facilitate client communication if further KYC documents or information are required.
- Help answer or assist with client inquiries regarding compliance or product matters for the KYC journey.
- Direct the client to relevant stakeholders for other inquiries.
Requirements
- Strong analytical, investigative and research skills.
- Ability to work independently and as part of a team.
- Excellent problem-solving and time management skills.
- Strong communication and interpersonal skills.
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