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Chief Client Engagement Officer

3 weeks ago

Hong Kong, Central and Western District, Hong Kong SAR China ITPro2 Limited Full time
Company Overview
ITPro2 Limited is a pioneering organization in the industry, dedicated to delivering exceptional customer experiences. Our team is passionate about building long-lasting relationships with clients, and we're seeking a talented professional to lead our client engagement efforts.

As a Chief Client Engagement Officer at ITPro2 Limited, you will play a critical role in coordinating between CXOs and technical teams to improve client relations. You will be responsible for monitoring and analyzing data related to customer behavior and CXO engagement, and spearheading initiatives to enhance client satisfaction and retention.

The ideal candidate will possess excellent communication skills, with the ability to work on-site and collaborate effectively with cross-functional teams. A minimum of one year in college is required, although a degree is not mandatory. Additionally, high-speed typing in both English and Chinese is essential for success in this role.

Responsibilities
- Coordinate between CXOs and technical teams to improve client relations
- Monitor and analyze data related to customer behavior and CXO engagement
- Spearhead initiatives to enhance client satisfaction and retention

Requirements
- Minimum one year in college, degree not mandatory
- High-speed typing in both English and Chinese
- Excellent communication skills; must work on-site

Benefits
- Opportunity to work with a dynamic and innovative team
- Potential for rapid career advancement based on performance and experience
- Opportunity to mentor new colleagues and contribute to the growth of the organization

Employment Type
This is a contract position.