Client Services Specialist for Japanese Companies

2 weeks ago


Hong Kong Island, Hong Kong SAR China WilliamSELECT Full time
About the Role

We are seeking an experienced Client Services Specialist to join our Public Equities & Credit team at WilliamSELECT. As a key member of our team, you will be responsible for delivering exceptional service to our clients, understanding their needs, and connecting them with relevant experts.

Main Responsibilities:

  • Understand Public Equity client needs and identify suitable experts to assist them.
  • Deliver top-notch client service by being responsive, proactive, and thoughtful in your approach.
  • Engage with industry specialists through phone calls and professional correspondence to gauge their suitability for client projects.
  • A significant portion of daily activities involves cold-calling potential experts who possess unique relevance to project requirements, often under stringent time constraints.
  • Negotiate and persuade experts to connect with our clients at short notice, while adhering to our industry-leading compliance framework.
Requirements

To excel in this role, you should have strong communication and interpersonal skills, with fluency in English and other languages. Fresh Graduate or 1-year experience with related client servicing experience is preferred. Native or N1 or Fluent Japanese Speaker. Visa sponsorship is available.



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