Account Growth Manager
6 days ago
Preqin is a leading provider of data and research to the alternative assets industry.
SalaryThe estimated salary for this role is around HKD 60,000 - HKD 100,000 per month, depending on experience.
Job DescriptionWe are looking for a motivated sales professional with a right mindset to manage and grow existing client relationships through subscription renewals and expansion, uplifts, and cross-selling of additional products. In this role, you will be responsible for strategic planning and account management across a designated sales territory and will be required to take full ownership within your jurisdiction.
- Develop a deep understanding of our clients' organizational structure, understand each team/user's needs, and their workflow, and support where needed.
- Identify key contacts at existing clients and maintain a strong need and relationships for Preqin to secure future retention.
- Identify potential users to increase usage within the clients' organization to grow the value of Preqin by on-going engagements such as customized training and day-to-day support.
- Identify clients at risk, ensuring urgent client issues are resolved in a timely manner and turn the risks into safe renewal opportunities.
- Effectively communicate the status, risks and opportunities within the existing clients with the Sales team.
- Proactively communicate client feedback on data, product and the industry with the relevant departments within Preqin.
- Curiosity for learning, willingness to develop customer support skills to advance to the future Sales account management role.
- Must have a 'Client-first' attitude.
- Prior experience in Client Success or Client Service within the financial data vending industry is a bonus.
- Organized, detail-oriented with the ability to prioritize and respond quickly.
- Highly proficient in MS Office Suite and CRM systems. Experience with Salesforce is preferred.
- Working knowledge of the financial market data space, alternative assets, and financial services industries.
- Bachelor's Degree in Finance, Business or related field required.
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