Account Growth Manager

6 days ago


Hong Kong, Central and Western District, Hong Kong SAR China Preqin Full time
Company Overview

Preqin is a leading provider of data and research to the alternative assets industry.

Salary

The estimated salary for this role is around HKD 60,000 - HKD 100,000 per month, depending on experience.

Job Description

We are looking for a motivated sales professional with a right mindset to manage and grow existing client relationships through subscription renewals and expansion, uplifts, and cross-selling of additional products. In this role, you will be responsible for strategic planning and account management across a designated sales territory and will be required to take full ownership within your jurisdiction.

  • Develop a deep understanding of our clients' organizational structure, understand each team/user's needs, and their workflow, and support where needed.
  • Identify key contacts at existing clients and maintain a strong need and relationships for Preqin to secure future retention.
  • Identify potential users to increase usage within the clients' organization to grow the value of Preqin by on-going engagements such as customized training and day-to-day support.
  • Identify clients at risk, ensuring urgent client issues are resolved in a timely manner and turn the risks into safe renewal opportunities.
  • Effectively communicate the status, risks and opportunities within the existing clients with the Sales team.
  • Proactively communicate client feedback on data, product and the industry with the relevant departments within Preqin.
Required Skills and Qualifications
  • Curiosity for learning, willingness to develop customer support skills to advance to the future Sales account management role.
  • Must have a 'Client-first' attitude.
  • Prior experience in Client Success or Client Service within the financial data vending industry is a bonus.
  • Organized, detail-oriented with the ability to prioritize and respond quickly.
  • Highly proficient in MS Office Suite and CRM systems. Experience with Salesforce is preferred.
  • Working knowledge of the financial market data space, alternative assets, and financial services industries.
  • Bachelor's Degree in Finance, Business or related field required.


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