Client Relationship Manager

4 days ago


kwun tong, Hong Kong SAR China Chandler Macleod Full time

Job Summary

We are seeking an experienced Customer Services Officer to join our team at Chandler Macleod. The successful candidate will have a strong background in customer service and insurance, with excellent communication and problem-solving skills.

Main Responsibilities:

  • Handle customer enquiries regarding life insurance
  • Resolve customer complaints in a timely and professional manner
  • Provide one-stop services to customers to improve their overall experience
  • Retain and enhance customer relationships

Key Qualifications

To be successful in this role, you will need:

  • Bachelor's degree or above
  • At least 2 years of relevant working experience in customer service and the insurance industry
  • Proficiency in multiple languages (Cantonese, English, Mandarin)

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