Senior Payments Relationship Manager

4 days ago


Hong Kong, Central and Western District, Hong Kong SAR China Checkout Full time

Job Description

In this role, you will be responsible for building and maintaining strategic relationships with key clients in the Crypto and iGaming space. You will serve as their primary point of contact for technical matters, understand their business needs and goals, and proactively identify opportunities to optimize their payment solutions.

Key Responsibilities

  • Relationship Management: Build and nurture long-term relationships with key clients.
  • Customer Success: Understand our clients' business needs and goals, and ensure successful adoption and utilization of our products.
  • Technical Support: Provide expert guidance and troubleshooting assistance to clients.
  • Training and Demo: Train and demo our product offerings to clients.
  • Project Management: Lead and coordinate the addition of new payment solutions and technical migrations for clients.
  • Product Feedback: Gather customer feedback and provide client-derived insights.
  • Market Intelligence: Stay up-to-date with industry trends and regulatory changes.

About Our Team

We are a diverse and inclusive team that values collaboration, innovation, and delivering exceptional customer satisfaction. We are committed to empowering passionate problem-solvers to do their best work.



  • Hong Kong, Central and Western District, Hong Kong SAR China Checkout Full time

    We're looking for a seasoned Senior Payment Solutions Expert to join our team. As a key member of our Enterprise Technical Account Management (TAM) team, you will be responsible for delivering exceptional customer satisfaction by resolving technical issues, optimizing payment solutions, and providing top-notch service with your technical expertise and strong...


  • Hong Kong, Central and Western District, Hong Kong SAR China Polygon Labs Full time

    With a strong track record in closing strategic partnerships, you'll identify, engage, and close high-impact partnerships with banks, fintech companies, stablecoin issuers, and enterprises in APAC.You'll develop and execute a pipeline of strategic business opportunities that position Polygon as the go-to blockchain for payments, driving relationships with...


  • Hong Kong, Central and Western District, Hong Kong SAR China Checkout Full time

    ResponsibilitiesBuild and nurture long-term relationships with key clients as their primary point of contact for technical matters.Understand client business needs and goals, identify opportunities to optimize payment solutions, and ensure successful adoption and utilization of our products.Provide expert guidance and troubleshooting assistance to clients,...


  • Hong Kong, Central and Western District, Hong Kong SAR China ZPEED Recruitment Full time

    Join ZPEED Recruitment as a Business Development Manager for a Global Payment Company. We are seeking an experienced professional to expand our client base in Hong Kong.About the RoleThis is a fantastic opportunity to work with a well-established company in the payment industry, expanding their presence in Asia Pacific. As a Business Development Manager, you...


  • Hong Kong, Central and Western District, Hong Kong SAR China DBS Bank Full time

    **Company Overview**DBS Consumer Banking Group is a leading bank in Asia, dedicated to helping our customers achieve their financial goals and aspirations.We offer a wide range of products and services, including deposits, investments, insurance, mortgages, credit cards, and personal loans, tailored to meet the needs of our customers at every life stage.Role...


  • Hong Kong, Central and Western District, Hong Kong SAR China Citi Full time

    About UsAt Citi, we are a trusted advisor to the world's wealthiest individuals and families. Our Global Wealth Management Group offers a wide range of products and services covering capital markets, managed investments, portfolio management, trust and estate planning, investment finance, and banking.The Payments MarketThe payments market is constantly...


  • Hong Kong, Central and Western District, Hong Kong SAR China Checkout Full time

    Job OverviewIn this role, you will have the opportunity to build and maintain strategic relationships with key clients in the Crypto and iGaming space. You will be instrumental in ensuring their satisfaction by resolving their technical issues, optimizing their payment solutions, and delivering exceptional service with your technical expertise and strong...


  • Hong Kong, Central and Western District, Hong Kong SAR China ConnectedGroup Full time

    About Us">">ConnectedGroup is a leader in the payment and financial services industry, with a focus on building strong relationships with clients.">">Job Description">">As a Client Relationship Manager, you will be responsible for developing and executing strategies to maximize revenue and cultivate long-term relationships with existing merchants.">You will...


  • Hong Kong, Central and Western District, Hong Kong SAR China DBS Bank (Hong Kong) Limited Full time

    Business Function Corporate and Investment Banking provides corporate customers with a full range of commercial banking products and services, including cash management services, current accounts, time deposits, trade finance, working capital finance, term loans and foreign exchange. Through our continued commitment, DBS has cultivated long-standing...


  • Hong Kong, Central and Western District, Hong Kong SAR China DBS Bank (Hong Kong) Limited Full time

    Job OverviewWe are seeking an experienced Senior Product Development Director to lead our payment solutions team at DBS Bank (Hong Kong) Limited. This is a unique opportunity to drive business growth, enhance customer experience, and develop innovative payment solutions.ResponsibilitiesPayment Strategy and Innovation:Develop and execute the overarching...


  • Hong Kong, Central and Western District, Hong Kong SAR China RedotPay Full time

    Get AI-powered advice on this job and more exclusive features. RedotPay is a comprehensive crypto payment platform with ~4 million users, designed to bridge the gap between traditional financial services and the digital currency world. We offer a suite of products and services aimed at facilitating seamless crypto transactions, enhancing financial inclusion,...


  • Hong Kong, Central and Western District, Hong Kong SAR China Citi Full time

    Global Wealth is a trusted advisor to the world's wealthiest, most influential individuals and families. As part of Citi's Global Wealth Management Group, we offer a wide range of products and services covering capital markets, managed investments, portfolio management, trust and estate planning, investment finance and banking. Among its select clients are a...


  • Hong Kong, Central and Western District, Hong Kong SAR China ConnectedGroup Full time

    Job SummaryConnectedGroup is looking for an experienced Account Manager to join their team. In this role, you will play a vital part in cultivating and nurturing existing client relationships, driving revenue growth, and ensuring long-term customer satisfaction. With your excellent communication and interpersonal skills, you will be able to build and...


  • Hong Kong, Central and Western District, Hong Kong SAR China Mass Transit Railway Full time

    Job OverviewWe are seeking an experienced Accounting Supervisor to join our team. The successful candidate will be responsible for:Assisting the team head in reviewing and supervising work within the payment team.Ensuring timely settlement of invoices, in accordance with the Corporation's policies and procedures.Maintaining effective relationships with...


  • Hong Kong, Central and Western District, Hong Kong SAR China DBS Bank Full time

    Welcome to DBS Bank, where we are dedicated to helping our customers achieve their financial goals. As a leading bank in Asia, we offer a wide range of products and services to meet the diverse needs of our customers.The VP, Team Lead, Product Management for Deposits will be responsible for developing and executing our payments strategy. This includes...


  • Hong Kong, Central and Western District, Hong Kong SAR China RedotPay Full time

    About RedotPayWe are a leading comprehensive crypto payment platform with ~4 million users. Our mission is to provide seamless crypto transactions, financial inclusion, and reduced transaction costs.Job Summary:Key ResponsibilitiesPursue strategic collaboration opportunities with external payment channels, aligning with our business model, pain points, and...


  • Hong Kong, Central and Western District, Hong Kong SAR China MUFG Full time

    Key Responsibilities:To assist the team lead in managing the daily operations of the team and relevant activities and systems.To participate in projects and act as a representative of Deposit and Payment Operations.To perform reconciliation of any daily pending/unprocessed/irregularity transactions.To support in determining the level of support on new...


  • Hong Kong, Central and Western District, Hong Kong SAR China Gravitas Recruitment Group Full time

    Job Summary: We are seeking an experienced Relationship Manager to join a renowned bank, specializing in the Public Sector and Education segments. The successful candidate will leverage their expertise to drive growth and deepen client relationships within universities and public sector organizations. Key Responsibilities: Develop and manage relationships...


  • Hong Kong, Central and Western District, Hong Kong SAR China Payment Asia Full time

    About Payment AsiaWe offer a range of e-payment technology and e-business management solutions to domestic and global businesses. Our expertise includes instant gateway integration, secure banking connections, risk management systems, and flexible payment management and analytics components.Job Role: Product ManagerThis role is responsible for leading the...


  • Hong Kong, Central and Western District, Hong Kong SAR China Gravitas Recruitment Group (Global) Ltd Full time

    We are looking for a talented Payment Solutions Manager to oversee the development of payment products and solutions. As part of Gravitas Recruitment Group (Global) Ltd's team, you will work closely with cross-functional teams to drive business growth and customer satisfaction.The successful candidate will have a strong understanding of market trends and...