VP of Relationship Management

1 week ago

Hong Kong, Central and Western District, Hong Kong SAR China DBS Bank (Hong Kong) Limited Full time
Business Function
Corporate and Investment Banking provides corporate customers with a full range of commercial banking products and services, including cash management services, current accounts, time deposits, trade finance, working capital finance, term loans and foreign exchange. Through our continued commitment, DBS has cultivated long-standing relationships with its customers in the region that are based on account relationship management, service differentiation, product development and rigorous credit standards.
Responsibilities
-The successful candidate will work alongside a team covering a portfolio of Fintech/Money Service Operator (MSO) clients, and will be expected to:
- Take ownership of the relevant client relationships as the Relationship Manager (RM), act the client's gateway to the DBS group and to work towards achieving commercial targets such as revenue and Return on Equity (ROE) of the assigned portfolio.
- Be responsive and ensure prompt resolution of clients' operational requirements including but not limited to ongoing operational and technical issues, at time in conjunction with other teams such as Payment Operations, GTS and GFM.
- Collaborate closely with the Bank's various Product and Regional FIG teams to contribute to the origination, solutioning, and implementation of currency clearing, payables/receivables and liquidity management products.
- Coordinate different workstreams amongst the various teams to ensure timely and efficient delivery of the solutions.
- Lead the Compliance/FCSS approvals process for new clients, new fund flows for existing clients and periodic Customer Due Diligence (CDD)/Enhanced Due Diligence (EDD).
- As the first line of defense, to conduct regular Account Activity Reviews (AAR) on existing clients, surface risks internally where appropriate and maintain regular dialogue with clients on their payment flows.
- Take ownership of the end-to-end customer journey including payment RFIs.
- Understand DBS Group's product proposition and to develop business acumen/commercial intuition to be able to make the right risk-reward tradeoffs that benefit DBS.
- Demonstrate the bank's brand and PRIDE values, learn best practices and assist in cross-border collaboration and coordination where required.
Requirements
- Recognised Degree qualification in Economics/Business/Finance/Engineering, or relevant discipline with at least 5 years' relevant experience.
- Prior experience or proven track record in client servicing/relationship management with an understanding of payments and risk management (Sanctions, Anti-money Laundering (AML), Countering Terrorism Financing (CTF)).
- Sales-driven mentality with a strong business development and commercial acumen.
- Integrity coupled with a strong risk focus to be able to flag up any potential risk issues promptly.
- Excellent communication and interpersonal skills.
- Comfortable with ambiguity and working in a fast-paced environment.
- Strong, resourceful individual contributor with initiative, and collaborative to partner effectively with product and country teams.
Apply Now
We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.
We regret only shortlisted candidates will be notified.

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