Senior Payment Operations Specialist
1 day ago
Key Responsibilities:
- To assist the team lead in managing the daily operations of the team and relevant activities and systems.
- To participate in projects and act as a representative of Deposit and Payment Operations.
- To perform reconciliation of any daily pending/unprocessed/irregularity transactions.
- To support in determining the level of support on new product offerings and managing the risk profile for the team.
- To investigate operational incidents/errors and prepare draft reports.
- To support development of the team's strategy including but not limited to review and re-engineer current procedures/workflows.
- To participate in ad-hoc exercise in response to inspections and examinations by auditors, authorities, or regulators.
- To develop and maintain strong stakeholder management with key stakeholders.
- To deliver high quality of service to enhance the function's reputation and meet customer's expectations.
- To work in partnership with various departments including Relationship Managers, Global Markets, Transaction Banking, Compliance, and relevant Stakeholders.
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Senior Payment Specialist
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