Senior Payment Solutions Expert
2 days ago
Company Overview
">We are Checkout, a cutting-edge fintech company dedicated to making payments easier and more efficient for businesses worldwide.
">Job Description
">- ">
Client Relationship Management
">As a key member of our team, you will establish and maintain long-term relationships with top clients in the Crypto and iGaming sectors, addressing their technical needs and providing personalized support.
">">Customer Success
">You will work closely with clients to understand their business objectives, identify opportunities to enhance their payment experiences, and ensure seamless integration with our products.
">">Technical Support
">With your expertise, you will provide timely and effective technical assistance to clients, resolving complex issues and minimizing disruptions to their payment infrastructure.
">">Project Management
">You will oversee the implementation of new payment solutions and technical migrations for clients, collaborating with cross-functional teams to deliver successful outcomes within agreed timelines and specifications.
">">Product Feedback and Market Intelligence
">You will act as a liaison between clients and internal teams, gathering valuable insights and feedback to inform product development and stay ahead of industry trends.
">">
Requirements
">- ">
Experience and Education
">A minimum of 2 years of experience in an analytical or technical role, with a Bachelor's degree in a relevant field (e.g., Computer Science, Information Technology, Business, Economics, Statistics).
">">Familiarity with Payments Industry Regulations and Technical Frameworks
">A solid understanding of Payments industry regulations and technical frameworks (3DS, SCA, AVS, MIT) and API-based integration methods and related tools/frameworks.
">">Communication and Interpersonal Skills
">Excellent communication and interpersonal skills, with the ability to engage effectively with both technical and non-technical stakeholders.
">">Results-Oriented Approach
">A results-driven approach with a focus on delivering exceptional customer satisfaction.
">">Language Skills
">Good English language skills, with proficiency in Mandarin and Cantonese.
">">
What We Offer
">We provide a dynamic work environment, collaborative teams, and opportunities for growth and professional development. Our offices are equipped with state-of-the-art facilities, including amazing snacks, breakfast, and lunch options.
">Join Our Team
">We're committed to creating an inclusive workplace where everyone has the opportunity to succeed. If you're passionate about payments and customer success, we'd love to hear from you.
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