Digital Payment Product Manager

4 days ago


Hong Kong, Central and Western District, Hong Kong SAR China Citi Full time
About Us

At Citi, we are a trusted advisor to the world's wealthiest individuals and families. Our Global Wealth Management Group offers a wide range of products and services covering capital markets, managed investments, portfolio management, trust and estate planning, investment finance, and banking.

The Payments Market

The payments market is constantly evolving with new initiatives such as Open Banking, ISO20022, and payments innovations on mobile banking. This role will support new payments initiatives, compliance, and industry mandates, contributing ideas on payments strategy, driving digital adoption, and focusing on payments-related controls.

Key Responsibilities
  • Supporting Product Delivery

This includes supporting the day-to-day product management for core payment products, which involves product delivery, project management, client experience, and client communication.

Formulating Product Strategies

Assist in formulating and implementing product strategies through analyzing consumer behavior, competitive landscape, best practices, product economics, and conducting market research.

Regulatory Initiative Implementations

Support regulatory initiative implementations, including prior experience in wealth management or private banking.

Marketing and Communication

Support marketing campaigns, internal training, and external communication to drive product commercialization.

Data Analysis and Insights

Derive actionable insights from business and campaign data, present these insights in an initiative-driven format for decision-making.

Project Management

Support planning and managing initiatives throughout the entire project lifecycle working with cross-functional project teams within Citi and external partners.

Product Requirements

Assist in defining product requirements, creating user stories, and defining acceptance criteria.

System Testing and Maintenance

Perform system testing, issue management, and support monthly releases.

Required Skills and Qualifications
  • Payments Products Knowledge

Bachelor's degree or university degree with basic knowledge in payments products, including instant payment and digital payment channels.

Future of Payments Technology

Keen interest in the Future of Payments technology and open banking infrastructure.

Project Management Skill

Strong project management skills would be advantageous.

Communication and Data Analysis

Excellent communication skills, ability to develop strong working relationships across functional lines, and strong multiple-tasking skills and ability to meet deadlines.

Citi's Commitment to Diversity

Citi is an equal opportunity and affirmative action employer. We invite all qualified interested applicants to apply for career opportunities without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.



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