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General Manager, Product Management

1 week ago

Hong Kong, Central and Western District, Hong Kong SAR China Octopus Holdings Limited Full time

Hong Kong

Job Description

Responsibilities:

  • Lead a team of business managers and product management professionals to liaise with business partners to explore new business opportunities and services for expanding Octopus applications.
  • Lead all product development and customer experience efforts to ensure sustainable business growth in the mobile-first era.
  • Support Retail Business (online and offline, local and outbound) and Transport Business with solutioning and product development to ensure success of those businesses.
  • Act as first line of defense to ensure regulatory and compliance requirements are met while driving business growth with P&L accountability.
  • Manage product and project management role and liaise with internal and external parties to deliver the product according to business plan.
  • Develop and execute a comprehensive product strategy that aligns with Octopus' growth objectives, leveraging market insights and trends to identify new opportunities in physical cards, online and mobile services.
  • Lead efforts in devising the future technical roadmap for Consumer digital products, eg. Mobile Octopus for local users, Mobile Octopus for Tourists, etc.
  • Drive the development of innovative digital products and services, ensuring projects are delivered on time, within scope, and aligned with the business plan.
  • Lead technical implementation teams to deliver delightful products and experiences that are on time and with the highest level of quality.
  • Take ownership of Consumer Business' financial performance and profitability, overseeing budgeting, financial analysis, and resource allocation to optimise returns on investment.
  • Conduct thorough market research and competitive analysis to identify potential applications, trends, and partnerships that will expand Octopus' business.
  • Handle ad-hoc projects as assigned by the management.

Requirements:

  • Bachelor's degree in Business Administration, Computer Science, Human Interaction Design or related disciplines; Master's degree and/or MBA is preferred.
  • At least 15 years of experience in product management or development and/or business management with at least 5 years in a leadership role within the digital products/services space.
  • Proven experience in defining and implementing strategies in payment initiatives; strong understanding of design thinking, user research methodologies, and UI/UX best practices.
  • Exceptional strategic thinking and analytical skills, with the ability to identify market trends and business opportunities.
  • Strong knowledge in payment and digital solution development and rollout mobile payment, e-Commerce, CRM, web technologies.
  • Strong leadership and team management capabilities, with a track record of building and developing high-performing teams.
  • Excellent communication, negotiation, and interpersonal skills to liaise effectively with partners, stakeholders, and team members.
  • Excellent written and spoken English and Chinese.

We offer successful candidates an attractive remuneration package and excellent career prospects. Interested parties please send your resume, present and expected salary, contact details and quoting the reference number by clicking "Apply Now".

Visit our website:

The personal data collected will be used for recruitment purposes only. If you are not contacted by us within six weeks, you may consider your application unsuccessful. Personal data with an unsuccessful applicant will be destroyed 12 months after rejection of the application. During this retention period, you have the right to request for correction or destruction of your personal data at any time. Any request for the correction or destruction of personal data should be addressed in writing to our Human Resources & Administration Department.

Octopus is an equal opportunity employer and all employment decisions and Human Resources policies are administered; especially those relating to recruitment & selection, compensation & benefits, promotion & transfer, training & development and termination & redundancy; without discrimination on the basis of age, race, colour, religion, sex, national origin, marital status, pregnancy, physical and mental disability and family status but on genuine occupational qualification, job performance, employees' ability and internal/external relativities.

About Us

Octopus Holdings Limited

Born from Hong Kong's demand for fast, convenient, and reliable payment solutions, Octopus introduced the world's first contactless multi-modal transit payment system in 1997. Since then, this homegrown FinTech company has pioneered innovative payment solutions for urban living across four continents.

Our Vision

To become the most preferred payment and lifestyle companion that connects customers and business partners through our best-in-class products and services.

Our Mission

Making everyday life easier.

Our Values

Customer Centricity, Simplicity & Trustworthiness.

Dedicated to addressing customer needs and adapting to evolving market trends, Octopus has broadened its services beyond transportation to encompass retail, e-commerce, cross-border transactions, and travel abroad. Today, we serve approximately 98% of Hong Kong's population, processing around 15 million transactions at more than HK$300 million on average daily.

At the heart of our success are our colleagues. We value mutual respect, foster collaboration, and encourage innovation and partnership. Join us and shape the future of payment solutions. Your impact starts here

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